Native Video Functionality Helps Agents Troubleshoot Remotely
Sherril Hanson, Senior Analyst at The Futurum Group, dives into 8x8’s new video functionality in its contact center solution. Agents can now natively provide a video interaction directly from Agent Workspace, helping to save time and money.
Microsoft Cloud Revenue Increased 19% from a Year Ago to Reach $24.3 Billion
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Microsoft’s Q1 2024 earnings and discuss how the company’s laser-like focus on AI and cloud computing are helping to drive revenue.
Cisco’s Webex Innovations Reflect a Smart Approach to AI Enterprise Communications
Craig Durr, Research Director at The Futurum Group, delves into Cisco's latest AI innovations for Webex, highlighting their potential to revolutionize hybrid work communications.
Subscriptions and Ad Sales Are Powering Alphabet Revenue Growth
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Alphabet’s Q3 2023 earnings and discuss how the company’s focus on AI will help drive additional revenue growth in the future.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Qualcomm and Google's wearable platform, Lenovo’s Analyst Event, Oracle, NetSuite, SuiteWorld 2023, NVIDIA, AWS Chips, and SAP Q3 2023 Earnings.
SAP’s Cloud Revenue Rose 16% in Q3 to €3.47 Billion, While Its S/4HANA Cloud Revenue Jumped 67% to €914 Million
Daniel Newman and Todd R. Weiss, analysts with The Futurum Group, share their insights as SAP Q3 revenue is up 4% to €7.74 billion as cloud growth continues for the intelligent cloud ERP software vendor.
Enhanced Feature Sets Plus Platform-wide Use of AI Set Up Intuit To Target Larger Companies
Keith Kirkpatrick, Research Director at The Futurum Group, covers Intuit’s launch of QuickBooks Bill Pay and discusses how this solution, along with the vendor’s use of AI, is setting up the company to target larger customers.
Limited-Feature License Enables Cost Efficiency and Greater Platform Use Across the Enterprise
Keith Kirkpatrick, research director at The Futurum Group, covers NetSuite’s announcement of a limited-feature NetSuite Warehouse Management license, and discusses how this can help NetSuite drive greater use of its suite across the enterprise.
Verint Introduces the Verint Personal Identifiable Information (PII) Redaction Bot
Sherril Hanson, senior analyst at The Futurum Group, shares insights on Verint’s new Personal Identifiable Information (PII) Redaction Bot, which joins a growing team of specialized AI-driven bots introduced by the company.
In this episode of the Futurum Tech Webcast, FloQast CEO Mike Whitemire discusses the workplace challenges in the accounting industry and explains how technology can help reduce worker frustration and continue to attract new professionals.
