In our latest Research Brief, Enhancing Sales and Service Efficiency via Microsoft Sales Copilot, completed in partnership with Microsoft, The Futurum Group discusses Microsoft Sales Copilot, designed to allow the...
Sherril Hanson, Senior Analyst at The Futurum Group, breaks down the Amazon Connect announcements at the busy AWS re:Invent event. These generative AI-supported enhancements will provide an improved customer experience...
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
Steven Dickens and Dave Raffo of The Futurum Group dive into the new global managed services partnership between Kyndryl and AWS around mainframe modernization announced at AWS re:Invent....
On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome OpenText’s Muhi Majzoub to discuss how Information Management has evolved and how...
On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome OpenText’s Sandy Ono, to discuss OpenText Aviator and the unveiling of the...
On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome OpenText’s Mark J. Barrenechea, for a conversation on the AI Revolution, their...
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss AWS re:Invent 2023, Broadcom and VMware, Apple, the OpenAI debacle, and the latest earnings from...
The Futurum Group’s Steven Dickens and Dave Raffo look at the collaboration between AWS and Kyndryl that will produce an Innovation Factory to boost AI/ML customer adoption by modernizing systems...
The Futurum Group’s Steven Dickens is joined by Qlik’s Brendan Grady for a conversation on how Qlik’s partnership with AWS provides customers with end-to-end data integration and analytics solutions for...
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