Category: Enterprise Software, & Digital Workflows

A Seamless All-in-One Platform for Virtual and Physical Conferencing
Craig Durr, Research Director at The Futurum Group, highlights RingCentral's strategic launch of RingCentral Events, its global events platform, as a major leap in event management.
RingCentral Announced the RingCX Milestone in Addition to a New Workforce Engagement Management Offering Currently in Beta
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on the now generally available RingCentral’s RingCX solution, a native AI-first contact center solution that is powered by RingSenseAI.
The Platform Is Designed to Help Enterprises Manage Risk, Transparency, and Compliance Challenges with Generative AI
Keith Kirkpatrick, Research Director at The Futurum Group, covers the anticipated general availability of watsonx.governance and explains why the platform’s features are essential to enterprises seeking to deploy LLMs and generative AI capabilities.
Leveraging Lessons Learned in Launching Copilot
Mark Beccue, Research Director at The Futurum Group, examines how with Azure AI Studio, Microsoft contends for top dev platform.
New Management Solution and Products Extensions Are Designed to Improve Zoho’s Finance Platform Ecosystem
Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of several Zoho finance-oriented products and enhancements and discusses how a single platform approach can help unlock more organizational value.
The Udemy and Google Cloud Partnership Drives AI and Cloud Skills Development
The Futurum Group VP and Practice Leader Steven Dickens offers his take on the announcement of Udemy's strategic partnership with Google Cloud through the Google Cloud Endorsed Content Program, addressing the demand for cloud and AI expertise.
A Conversation with Ken Parmelee, Pegasystems’ Senior Director, Intelligent Automation Strategy, on Generative AI in the Enterprise
Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Ken Parmelee, Pegasystems’ senior director of intelligent automation strategy, about the generative AI landscape, key market issues, and Pega’s new generative AI offerings.
IBM and KPMG Are Expanding Their Alliance to Help Energy and Utilities Vendors Boost Their SAP S/4HANA Cloud ERP Implementations
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as the energy and utilities industry gets SAP S/4HANA expertise from IBM and KPMG through an expanded partnership between the two consulting companies.
Teams Evolves with New Experiences, New Collaboration Features, and New IT Administrator Controls
Craig Durr, Research Director at The Futurum Group, describes Microsoft's integration of AI and Mesh in Teams as a transformative step redefining virtual collaboration and communication.
Dell and Hugging Face Collaborate to Simplify Generative AI with On-Premises IT
Steven Dickens, VP and Practice Leader at The Futurum Group, shares his insights on the collaboration between Dell Technologies and Hugging Face, which is a major step in democratizing AI.
The Deeper Integration of Copilot within Microsoft Teams Is Raising the Bar for Enterprise Collaboration
Craig Durr, Research Director at The Futurum Group, believes that Microsoft's Copilot in Teams is a significant leap toward more efficient and collaborative work environments, ushering in a new era of productivity.
KubeCon Collaboration Fit with the Show Focus on AI and Simplifying Kubernetes
Dave Raffo, Senior Analyst at The Futurum Group, analyzes how the Dell Validated Design for Red Hat OpenShift AI on APEX Cloud Platform fits with the KubeCon North America themes of running AI on containers and simplifying Kubernetes.

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