Login

Category: Enterprise Software, & Digital Workflows

Toyota Partners with IBM to Build a Customer Centric Supply Chain
Daniel Newman

Toyota Partners with IBM to Build a Customer Centric Supply Chain

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Audrey Mito, Supply Chain Transformation Lead from Toyota North America and Shobhit Varshney, VP and Sr. Partner from IBM Consulting for a conversation at CES 2024 on Toyota’s partnership with IBM to transform the automotive supply chain with AI.
SAP Announces AI Capabilities to Improve Retail Business Processes
Keith Kirkpatrick

SAP Announces AI Capabilities to Improve Retail Business Processes

Analytics and Predictive Models Help Retailers Manage Multiple, Interdependent Data Sources
Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s retail-focused announcements and discusses how these data-led innovations will help retailers improve operations and their customers’ experiences.
Unlocking Value with AI: Opportunities for Retailers in 2024
Daniel Newman & Keith Kirkpatrick

Unlocking Value with AI: Opportunities for Retailers in 2024

Our latest Research Report, Unlocking Value with AI: Opportunities for Retailers in 2024, completed in partnership with Microsoft, covers retailer and consumer perceptions of how and where AI should be deployed, the challenges faced by retailers to deploy AI, and an assessment of the current progress of AI implementations within the retail industry.
Samsung SDS America Optimizes Cloud Spend Through Automation with IBM
Daniel Newman

Samsung SDS America Optimizes Cloud Spend Through Automation with IBM

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcomes Ruth Sun, Global Managing Director from IBM and Prashant Vithlani, Cloud Business Division Head from Samsung SDS America (SDSA) for a conversation at CES 2024 on Samsung SDSA’s collaboration with IBM to transform the cloud space with automation.
Intel and DigitalBridge Group Announce the Formation of Articul8
Keith Kirkpatrick

Intel and DigitalBridge Group Announce the Formation of Articul8

Intel Continues Its Shift Beyond Chips to Focus on Generative AI Software
Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of Articul8, a new enterprise-focused generative AI platform created by Intel and DigitalBridge, and discusses its potential for competing in a crowded market.
Google Announces New AI Powered Tech for Retailers
Steven Dickens & Keith Kirkpatrick

Google Announces New AI Powered Tech for Retailers

AI-Powered Tools Enable Seamless Customer Interactions and Modern Back-End Experiences
The Futurum Group’s Steven Dickens and Keith Kirkpatrick cover Google’s retail-focused announcements and discuss how these innovations will help retailers improve operations and their customers’ experiences.
DTEN Innovates with Compact Video Conferencing for Small Spaces
Craig Durr
Craig Durr

DTEN Innovates with Compact Video Conferencing for Small Spaces

The Collaborative Solutions Company Launches DTEN Bar and DTEN Mate for Small Space Videoconferencing
Craig Durr, Research Director at The Futurum Group, sees DTEN's new product as a game-changer for small-room conferencing.
Craig Durr
Craig Durr

Zoom Enhances Hybrid Work with Visitor Management

Zoom Updates Its Suite of Hybrid Work Solutions with Visitor Management Features
Craig Durr, Research Director at The Futurum Group, highlights Zoom's Visitor Management as a significant game-changer in hybrid workplace efficiency and guest experience.
Zendesk to Acquire AI-Driven Quality Management Platform Klaus
Keith Kirkpatrick & Sherril Hanson

Zendesk to Acquire AI-Driven Quality Management Platform Klaus

Acquisition to Deepen Zendesk’s Workforce Engagement Management Capabilities, Support CX Quality Improvements
Keith Kirkpatrick and Sherril Hanson of The Futurum Group provide insights into Zendesk’s announced acquisition of quality management platform provider Klaus, bringing the benefit of analytics on both human and digital agent performance.
2023 Customer Experience Trends and a Look Ahead
Sherril Hanson

2023 Customer Experience Trends and a Look Ahead

And Yes, There Was More than AI
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024.
Accelerating Integration Modernization with Composable Development
Keith Kirkpatrick

Accelerating Integration Modernization with Composable Development

In our latest Research Brief, Accelerating Integration Modernization with Composable Development, completed in partnership with Tray.io, we cover the factors that contribute to a fragmented and constrained technology stack and development environment, the development approach that delivers results and value quickly and efficiently, and the markers of a technology development framework that prioritizes continuous improvement and the integration of AI and automation.
AI in 2024: Insights, Ethics, and the Generative AI Revolution - Futurum Tech Webcast
Daniel Newman

AI in 2024: Insights, Ethics, and the Generative AI Revolution – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by Pega’s Peter van der Putten for a conversation on AI in 2024, including insights on ethics, governance and the hype around generative AI.
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.