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Category: Enterprise Software & Digital Workflows

August 18, 2021

Cisco Wraps Fiscal 2021 With Strong Growth and Optimistic Guidance

Cisco had its strongest quarter of Fiscal 2021 with 8% growth while guiding to what should be a strong FY 2022....
August 18, 2021

Clarifying the CX Alphabet Soup: CRM and CDP

August 17, 2021

Salesforce Rolls Out Its Slack-First Customer 360 Strategy

This week Salesforce top executives rolled out their strategy for Slack following the completion of the $27 billion acquisition....
August 13, 2021

Salesforce is Getting into the Streaming Media Business with Salesforce+

Futurum’s Principal analyst Daniel Newman provides his take on Salesforce’s new foray into digital streaming media, Salesforce+. Daniel explores the details of the new platform and what it will mean...
August 11, 2021

Jens Oberbeck Named to New Executive Post at CRM Platform Pipedrive

August 11, 2021

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

August 11, 2021

Microsoft Acquires Peer5 to Address Demand for Live Video Streaming

This week Microsoft acquired a small but strategic company, Peer 5, to address the growing demand for live video streaming in Teams....
August 7, 2021

Cisco Launches Vidcast, a New Video Solution to Increase Flexibility and Productivity in the Workplace

Futurum lead analyst Shelly Kramer covers Cisco’s launch of Vidcast, a new video solution that’s squarely aimed at increasing both flexibility and productivity, and making team collaboration even easier, and...
August 6, 2021

Improving Agent Experiences to Drive CX Improvement

August 6, 2021

Strong Q1 For Poly

August 5, 2021

Red Hat Partners with Nutanix to Put Squeeze on VMware

Futurum’s Steven Dickens provides his take on news of the partnership between Red Hat and HCI provider Nutanix and what this might mean for the increasingly complex cloud landscape. This...
August 5, 2021

The Future of Women in the Workplace and How Hello Career Guru Can Help – Futurum Tech Webcast – Women in Tech Series

In this episode of the Futurum Tech Webcast - Women in Tech Interview Series Futurum’s Shelly Kramer is joined by Hello Career Guru’s Suzanna Keith and Sonal Rinello for a...

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