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Category: Enterprise Software, & Digital Workflows

Sherril Hanson

Zoom Announces Termination of Merger Agreement with Five9

Alex Gaw

Video Chat: Boosting Conversions and Aiding the Customer Journey by Ocular Solution

Chilean Startup Sees Video Chat as an Efficient Way to Reduce Cart Abandonment Rate
Daniel Newman

Salesforce’s Dreamforce 2021

Alex Gaw

Salesforce Builds Rich Profiles of Its Customers Through New Streaming Platform

Salesforce+ Features Original Videos and Conference Content from the CRM Giant
Steven Dickens

Strike and Twitter Partner Up to Change Finance — Legacy Players Better Buckle Up

Futurum Research Senior Analyst, Steven Dickens provides his take on the announcement this week of the partnership between remittance network provider Strike and Twitter. As the world of finance becomes increasingly disrupted by new entrants and cloud native players, the landscape just changed dramatically as a social network with over 300 million global users partners with an innovative fintech to disrupt the old guard of the likes of Visa, PayPal, Mastercard and Western Union.
Alex Gaw

CRM Software Firm Optimove Secures New $75 Million Investment Round

The Israeli-Based Software Developer Will Earmark the Money to Boost Company Growth
CX Wins by Amdocs, Perficient, Tattle, Semos Cloud, and Calabrio
Clint Wheelock
Clint Wheelock

Amdocs’ DigitalONE Solution for Communications Service Providers

Alex Gaw

Study: Over 90% of Organizations Lack Key Capabilities in Their CX Strategies

Companies Also Struggle to Deliver Good CX in the Overall Goal to Boost Business
Daniel Newman

Cisco Investor and Tech Industry Analyst Conferences

Daniel Newman

Zoom’s Zoomtopia 2021 Event

Daniel Newman

Zoomtopia, Cisco Investor Day, Oracle Earnings, New Poly Solutions, Apple’s Boring Tech – The Six Five Webcast

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the tech news stories that made headlines this week including Zoomtopia and Poly's announcement, Cisco's recent Investor's Event, earnings report from Oracle, and more topics you won't want to miss.
Daniel Newman

Managing App Sprawl in the Workplace – Futurum Tech Webcast Interview Series

In this new episode of the Futurum Tech Webcast – Interview Series, Futurum co-founder Daniel Newman talks with WalkMe’s Chief Revenue Officer Shane Orlick about the expansion of digital adoption platforms and WalkMe’s growth in the last year.
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