Category: Enterprise Software, & Digital Workflows

Overloaded Contact Center Employees Cite Heavier Workloads, but No Promotion or Pay Raise
In this episode of the Futurum Tech Webcast, Interview Series, Futurum’s Shelly Kramer is joined by HRIZONS President and CEO for a discussion about HR Tech and the role it plays in providing solutions to the challenges being faced by a tech-enabled workforce, and the adjustments they are having to make to survive and prosper in a working world defined by the realities of a hybrid workplace.
Marketers Report Quick Payback and Return on Investment from the Technology
Executives Identify Key Challenges and Provide Tips to Navigate CX Landscape
New Capabilities Boost ROI by Reducing Time to Production and Maximizing Value of Automation Across the Business
Futurum’s Shelly Kramer covers the partnership between Intel and Dell and the American Association of Community Colleges to enhance artificial intelligence (AI) education in community and technical colleges in all 50 states by 2023 as part of Intel’s AI for Workforce Program.
The Customer Success Platform Provider Seeks to Help Fight Churn in Real Time
French Business Phone Developer Also Sees Massive 75% Yearly Increase in Total Customer Base Worldwide

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