Category: Enterprise Software, & Digital Workflows

September 21, 2022

Lauren Kirkpatrick

Research Report

Fostering Effective and Frictionless Collaboration for the Future of Work

In our latest research brief, Fostering Effective and Frictionless Collaboration for the Future of Work, done in partnership with Neat, we dive into the current hybrid work environment and offer insight on technology solutions that can enable success for the future of work.

Enterprise Software, & Digital Workflows

September 19, 2022

Keith Kirkpatrick

Industry News

Leveraging CDPs to Turn Customer Data into Action

Customer Data Platforms Unify Data into an Always Current, Single Source of Truth

Enterprise Software, & Digital Workflows

September 16, 2022

Keith Kirkpatrick

Industry News

Mitigating Product Design Issues with CX

Simply Acknowledging Problems Customers Are Having and Keeping Them Updated Goes a Long Way

Enterprise Software, & Digital Workflows

September 15, 2022

Daniel Newman

Six Five Webcast

How to Supercharge and Protect Your Most Important Asset – Data – The Six Five Summit Sessions

How to Supercharge and Protect Your Most Important Asset – Data - The Six Five Summit Sessions

Cybersecurity & Resilience, Digital Leadership & CIO, Enterprise Software, & Digital Workflows, Hybrid Cloud, Infrastructure, and Operations

September 14, 2022

Daniel Newman

Video Research Note

Apple Leverages Qualcomm for Satellite SOS

The Six Five team takes a look at how Apple Leverages Qualcomm for Satellite SOS

Enterprise Software, & Digital Workflows, Intelligent Devices

September 13, 2022

Keith Kirkpatrick

Industry News

Reducing Negative Peaks to Improve CX

AI Technology Provides One Path to Finding and Limiting Bad Experience in the Customer Journey

Enterprise Software, & Digital Workflows

September 12, 2022

Keith Kirkpatrick

Industry News

Managing Customer Complaints Effectively and Efficiently

Deal with Issues, Even Those Resulting from Customer Ignorance, Quickly and with Empathy

Enterprise Software, & Digital Workflows

September 9, 2022

mdiamond@futurumresearch.com

Market Coverage

Poly+ Enterprise Support Services is a Lifesaver for Enterprises

Futurum analyst Michael Diamond discusses Poly’s recently announced Poly+ Enterprise service targeted at the enterprise market that need companies that can help manage the complexity of managing myriad environments that have multiple devices.

Digital Leadership & CIO, Enterprise Software, & Digital Workflows

September 6, 2022

Daniel Newman

Market Coverage

Qualcomm Makes Big Announcements at IFA 2022

Qualcomm CEO Cristiano Amon kicked off IFA 2022, western Europe’s largest consumer electronics show, with a keynote presentation announcing several new partnerships. Futurum's principal analyst Daniel Newman discusses the announcements and new partnerships with Meta and Bose.

Digital Leadership & CIO, Enterprise Software, & Digital Workflows

September 1, 2022

Shelly Kramer

Futurum Tech Webcast

The Importance of Continuous Learning in Today’s Workplace – a Futurum Webcast Deep Dive with SAP’s Amanda Mountain

In this Futurum Tech Webcast conversation Futurum principal analyst Shelly Kramer takes a deep dive with Amanda Mountain, SAP’s Global VP of eCommerce, exploring a shift in the workplace landscape, the role continuous learning plays in talent acquisition and talent retention, and why reskilling, upskilling, and creating a culture of continuous learning in your organization will likely pay big dividends moving forward.