Keith Kirkpatrick, Research Director at The Futurum Group covers AI-backed security enhancements to Google Workspace, and discusses the importance of multiple security layers in hybrid and remote work environments and...
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on Emplifi’s introduction of Unified Analytics, a solution that ties together data from across a customer journey to provide...
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
Sherril Hanson, Senior Analyst at The Futurum Group breaks down Twilio’s raft of CustomerAI-related product announcements centered on generative and predictive artificial intelligence....
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the latest earnings releases for NVIDIA, Marvell and Zoom, VMWare Explore 2023, Oracle Cloud joining...
Dave Raffo, Senior Analyst at The Futurum Group, shares his insights on the latest collaboration between Google Cloud and NetApp Storage. With Google Cloud NetApp Volumes, NetApp now has first-party...
Keith Kirkpatrick, Research Director at The Futurum Group, covers the announcement of Salesforce’s Field Service features, and discusses how these AI-enhanced tools address unmet needs of service workers....
Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of Twilio’s CustomerAI Privacy Ladder and AI Nutrition Facts Labels, and discusses how these are good tools for ensuring...
Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Adobe Express, and discusses how Adobe’s suite of creative apps provides enterprises with improved workflows and flexibility....
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into new features in Quantum Workplace’s Engagement Platform, which are designed to provide efficiencies and insights in the processes...
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