Category: Enterprise Software, & Digital Workflows

Dr. Howard Rubin, CEO at Rubin Worldwide, joins Greg Lotko and Daniel Newman to reveal how strategic technology investments drive superior economic results.
In our latest research brief completed in partnership with Aspect, Bridging Human Potential and Technology: Enhancing CX and EX for the Future, we discuss how technology can be used to enhance employee experience by providing workers with the tools and support they need to drive more job satisfaction, greater engagement with the company and its customers, and ultimately help to deliver better customer experiences.
Sap Integrates Advanced AI Capabilities Into Its SuccessFactors Suite, Focusing On Workforce Efficiency, Talent Development, and Enhanced Employee Experiences
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on how AI-driven enhancements in the SuccessFactors Suite are improving workforce management with innovations such as the Talent Intelligence Hub and WalkMe integration.
Google Partners With Samsung to Launch Android XR, Debuting on the Project Moohan Headset to Revolutionize Immersive Technologies
Olivier Blanchard, Research Director at The Futurum Group, examines Google’s Android XR launch, focusing on its debut with Samsung’s Project Moohan, AI-powered Gemini features, and Android ecosystem integration.
Daniel Newman and Patrick Moorhead share insights on how agentic AI, showcased in Salesforce’s Agentforce 2.0, redefines enterprise workflows and how AI agents enhance operational efficiency while addressing data integration and security challenges.
Daniel Newman and Patrick Moorhead examine AWS re:Invent’s latest AI innovations, Intel’s leadership shift, and advancements in enterprise tech from Pure Storage, Salesforce, Synopsys, and Marvell.
Chad Dunn, VP at Dell Technologies shares insights on Dell's approach to Generative AI, highlighting key innovations and strategic partnerships that are shaping the future of AI solutions.
Karthik Bharathy, Director at AWS, Chris Jangareddy, Managing Director at Deloitte, and Philip Ryan, IT Supply Chain GM at Toyota join Daniel Newman and Patrick Moorhead, sharing their insights on revolutionizing customer experience and market share with generative AI.
Google Upgrades Its AI With New TPUs, Enhanced Gemini Model & Agentic AI
Nick Patience and Keith Kirkpatrick at The Futurum Group share their insights into Google’s late-2024 AI announcements, and discuss what the company needs to do to drive and retain customer interest in its AI offerings.
With Businesses Stretched and Customer Expectations as High as They’ve Ever Been, Agentforce Aims to Automate Repetitive Tasks
Nick Patience, AI Practice Lead and Tiffani Bova, Chief Strategy and Research Officer at The Futurum Group share their insights on Salesforce new Agentforce 2.0 digital labour platform and how it might create an unlimited pool of digital labor for companies.
In our latest research brief completed in partnership with Salesforce, Why Companies Need AI Now, Powered by Salesforce, we discuss how AI agents can improve efficiency, productivity, and precision across industries, and drive better customer experiences through human-assisted, automated workflows, and agentic workflows.
Daniel Newman and Patrick Moorhead share insights on how NVIDIA, Microsoft, Qualcomm, OpenText, and Meta navigate AI-driven innovation, supply chain challenges, and market diversification.

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