Category: Digital Leadership & CIO

Success with RPA is all about adjusting your thinking. That’s what digital transformation is all about—it’s not the technology, it’s about people. In the past we weren’t looking for (or thinking about) things like “how do we make this easier for employees” or “how do we make this better for the customer.” Now we are thinking about these things, and we’re building processes that think the way that employees think, or want and we’re focusing on what customers want and need from us.
On this week's edition of the Futurum Tech Podcast, is Apple on the verge of another major transition? North Korea launches a smartphone. Verbal skirmishes between Nokia and Huawei set the stage for a new phase in global 5G competition. Google returns to the bottom of the ocean, and sends cars into fields. Those stories, and more, coming up on this episode of FTP.
IoT has the ability to deliver next level data that incorporates consumers user generated content with sensor data that will deliver better experiences and improve analytics. The CMO must lead this initiative to maximize IoT data.
I believe the company's growth is running out of steam, as innovation by acquisition can only take it so far. Equally as significant, for the first time since Benioff disrupted the software space, Salesforce is chasing a more formidable competitor in Microsoft, which has always done on-premise better, but now is doing cloud better as well. Definitely one to watch.
Best Buy moves deeper into healthcare in general and the senior care market in particular with the acquisition of Critical Signal Technologies. Both Great Call and CST complement Best Buy’s existing customer care capabilities Geek Squad (tech support) and In-Home Advisors. These two customer care teams will be able to support senior citizens in the home, as well as provide senior health care. It also protects and pivots a traditional retail brand originally known as a great place to buy a computer or a TV into something much, much more.
BlackBerry was an iconic product and brand. But what most people don't realize is the enterprise software company born in its wake.
Optimizing your business with technology is not the same as digital transformation with a customer centric approach. Next generation technologies can enable digital transformation if they are properly utilized.
The highlight of HPE Discover 2019 is Antonio Neri's promise that "HPE is going all in with everything-as-a-service." Overall, I think the move is a bold one and that Antonio is making a strong play. and a commitment I believe that Antonio is making a strong play. With announcements in Storage, Intelligent Edge, and Hybrid Cloud (not all encompassing) all promising to "Greenlake" (short for as-a-service) their solutions, we can be certain that the company is committed to making the leap forward to being service led; and I am confident that this move will pay off, eventually.
Exabeam, a fast-growing startup in the SIEM (Security Information and Event Management) space is no real threat to Splunk, IBM. Here's why.
Toyota's immersive AR experience is coming to consumers everywhere. A first look into the technology itself and a take on whether the market will respond positively.
Walmart is taking on Amazon, Facebook, and Google with its new ad platform. That makes perfect sense. And it’s not the only place where Walmart is innovating to transform retail. There is every reason to think the new ad platform will be a success, and that Walmart will steal market share from its retail competitors.

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