Aternity enables global enterprises to proactively manage the full digital journey and analyze its impact on business outcomes and the customer experience
The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital doorsteps, spanning self-service and agent-assisted interactions
Leveraging AI and machine learning models and providing real-time guidance and coaching to employees, new solution facilitates companies in embedding fair treatment of vulnerable customers within business processes
Integration will empower advertisers to unlock customer-driven growth through personalized digital ads across the Criteo platform based on Optimove’s AI-mapped CRM Journeys
Awardco’s unprecedented growth, profitability, and enterprise client roster underscore its success in rewards and recognition and paint a bright future for employee loyalty.
New out-of-the-box app experiences and analytics empower teams to rapidly activate, understand and monetize app audiences without ongoing developer support or app updates
