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Author: Sherril Hanson

Sherril Hanson

Sitel Group® Named Leader in 2021 ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant and Archetype Reports

Sherril Hanson

Zeta Partners with Snowflake to Announce New Suite of Joint Offerings Accelerating Enterprise Adoption of Data-Driven Marketing

Customers can activate campaigns faster with more precision by integrating and enriching Snowflake records with Zeta’s CDP and Identity Graph
Sherril Hanson

Agillic introduces best in class personalised, real-time customer service experience with Zendesk integration

Sherril Hanson

Terminus Launches New Integration to Accelerate Account Targeting Across Partnership Channels

Crossbeam integration empowers marketers to close more deals by unlocking joint opportunities, launching cohesive ABM campaigns
Sherril Hanson

Travel Disruptor Elude Exceeds $5M in Total Funding, ATX Leads Seed to Transform Travel Booking Experience

The recent round, led by ATX Venture Partners, brings Elude’s total funds raised to over $5M to date
Sherril Hanson

VOICE 2021 Returns In-Person with Focus on Customer Experience (CX)

Tech Summit Brings Leading Conversational AI Brands to Arlington, Va., December 7-8
Sherril Hanson

REI Co-Op Makes Waves at the 2021 Algonomy Customer Awards 2021, Wins the Pinnacle of Personalization Award

The award recognizes REI Co-op’s outstanding work in creating hyper-personalized customer experiences for digital shoppers
Sherril Hanson

New Benevity Report Unveils the Five Most Powerful Drivers of Employee Engagement

Data reveals how the world’s most iconic brands engage employees in purpose, environmental action and social justice
Sherril Hanson

iCIMS Helps Organizations “Level Up” Talent Acquisition and Mobility Programs

Reimagined customer experience, new leader and initiatives to provide deeper support for talent leaders in evolving business and hiring climates
Sherril Hanson

mParticle Expands C-Suite on Heels of $150 Million Series E Funding

Customer Data Infrastructure Company Continues to Build Out Its Executive Leadership Team As It Prepares for Next Wave of Growth
Sherril Hanson

SugarCRM Announces Appointment of CRM Industry Veteran Volker Hildebrand to Lead Global Product Marketing

Sherril Hanson

Passenger Tracking Systems: A Behind the Scenes CX Technology

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