Despite Widespread Adoption of Digital in Other Industries, Home and Auto Insurance Customers Continue Reliance on Personal Channels Due to Sluggish Innovation
Acquisition to accelerate delivery of the Dayforce platform in Mexico and drive value to multinational organizations operating in Latin America and the Caribbean
Mitto research shows brands with a complete and unified omnichannel strategy are several times more likely to report significant revenue growth and customer loyalty over the past year
National advisory firm CX Solution Source announced today that they are adding a key industry veteran to the team and investing in two additional value-based solutions, expanding their portfolio of services for current and prospective clients.
Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys leadership in the Experience as a Service(SM) market
