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Author: Shelly Kramer

Shelly Kramer

Pegaworld iNspire 2021 Preview: Don Schuerman on How a Low Code Revolution is Facilitating Rapid Digital Transformation – Futurum Tech Webcast Interview Series

In this new episode of the Futurum Tech Webcast, Interview Series, Futurum’s Shelly Kramer is joined by Don Schuerman, the CTO of Pegasystems. In advance of Pega’s upcoming Pegaworld iNspire 2021 event, which is being held this coming Tuesday, May 4th from 9am to 11:30am EDT, Shelly wanted to corral Don and talk a little bit about what’s going on in the industry, what’s new and exciting at Pega, and what kinds of problems they are solving for their customers. This is conversation centered on digital transformation and the power of the low code revolution that’s facilitating rapid transformation across the enterprise. It’s one you won’t want to miss.
Shelly Kramer

Pega’s Take on Digital Experience: What’s Ahead in a World Powered by Autonomous Customer Service – Futurum Tech Webcast Interview Series

In this new episode of the Futurum Tech Webcast, Interview Series, Futurum’s Shelly Kramer interviews Jeff Nicholson, VP of CRM Product Marketing for Pegasystems on the future of customer service, especially as it relates to digital experience, a world powered by autonomous customer service, and what’s ahead in advance of Pegaworld iNspire, which is coming up on May 4, 2021. If you’re in the business of delivering great customer experiences, this is information you’ll enjoy.
Shelly Kramer

The Current State of BSS-To-Cloud Journeys

In this short video take, Futurum's Shelly Kramer and Ron Westfall are joined by Ericsson’s Miriam Deasy and Rick Mallon to explore where the telecom industry is in their current BSS-to-cloud journeys.
Shelly Kramer

Operational Trust vs. Technical Trust — The Foundation of Confidential Computing

In this short video take, Futurum's Daniel Newman and Shelly Kramer discuss the differences between operational trust and technical trust. These two things form the basis of what Confidential Computing is really about.
Successful Digital Transformation Requires Unleashing Your IT Team’s Potential Here’s How to Do That
Shelly Kramer

Successful Digital Transformation Requires Unleashing Your IT Team’s Potential — Here’s How to Do That

Futurum’s Shelly Kramer explores the technology solutions that IT teams are advocating for or evaluation for use within their organizations in order to unleash the potential of digital transformation.
Shelly Kramer

Microsoft to Buy Nuance, a Voice Recognition AI Leader for $19.7 Billion

Microsoft will acquire Boston-based Nuance Communications for $19.7 billion. Futurum’s Shelly Kramer explores why Nuance’s technology is a perfect fit for Microsoft’s already impressive natural language processing AI capabilities and moreover, how this move will augment the company’s focus on continuing to build its enterprise cloud business at a rapid-fire pace, in healthcare and beyond.
Shelly Kramer

SAP Cyberattack Currently Underway Exploits Known Security Vulnerabilities

In this article about the SAP cyberattack that is currently underway and actively exploiting known security vulnerabilities, Futurum’s Shelly Kramer provides details on the attack, those most at risk, and provides guidance for CISOs and their teams (and business leaders) to protect their organizations right now from these active cyberattacks on mission-critical SAP applications.
Shelly Kramer

Laptop Sales vs. Desktop PC Sales, One Climbs, the Other Drops — What’s Ahead?

According to new data from Finaria, the laptop market segment is expected to hit almost $150 billion in global revenue by 2025 while desktop PC sales are expected to drop by $54 billion during the same period. Futurum’s Shelly Kramer takes a look at the market, what’s happening, and what’s likely ahead.
Shelly Kramer

The BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain – Futurum Tech Webcast Interview Series

In this new episode of the Futurum Tech Webcast, Interview Series, we took to LinkedIn Live and featured a roundtable discussion with Futurum analysts Shelly Kramer and Ron Westfall, accompanied by Miriam Deasy and Rick Mallon from Ericsson. The topic of conversation revolved around insights from the findings of a research report that our team at Futurum partnered with Ericsson to develop: BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain. We wrapped up our discussion with a look at what the Ericsson team feels is working well for their customers, as well as a conversation around how CSPs can increase the likelihood of successful outcomes, and we closed our show with thoughts on what CSPs can do and/or focus on as they progress on their BSS cloud journeys.
Shelly Kramer

ServiceNow Intellibot Acquisition Another Step Forward in the RPA Arena — and an Exciting One

The ServiceNow Intellibot acquisition is another step forward in the RPA arena. Futurum’s Shelly Kramer takes a look at an acquisition that makes the already impressive digital workflow platform even more well-positioned for success — for customers all over the world, including the fast-growing Indian market, which is a strategic move for ServiceNow.
Shelly Kramer

Confidential Computing: How Vendors are Looking to Deploy Trust-Based Computing Models – Futurum Tech Webcast

In this new episode of the Futurum Tech Webcast, Futurum’s Shelly Kramer and Daniel Newman go further into their multi-part series on Confidential Computing, and how vendors are looking to deploy trust-based computing models — and why that makes perfect sense. This conversation series is a precursor to our soon-to-be-published research brief on the topic of Confidential Computing, and if enterprise security is your thing, probably a don’t-miss conversation.
Shelly Kramer

Automation Anywhere, Google Cloud Partner to Expand RPA Use in the Enterprise

Automation Anywhere and Google Cloud have announced a partnership designed to expand RPA use in the enterprise. Futurum’s Shelly Kramer explores the partnership, its benefits, and the fact that RPA is, without question, a foundational part of digital transformation. That’s exactly the reason we are seeing much movement in the industry as a whole, especially among Big Tech.
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