Twilio Remains Committed to Segment, Despite External Pressure

Keith Kirkpatrick, Research Director at The Futurum Group, covers Twilio’s announcement that it has committed to turning around its Segment business and discusses the reasons why the vendor had little choice but to double down on CDP.
Microsoft Releases Public Preview of Copilot for Finance

Keith Kirkpatrick, Research Director at The Futurum Group, covers Microsoft’s public preview of Copilot for Finance and discusses how the tool will help deliver business benefits quickly and efficiently via generative AI.
Strong Cloud Growth Fuels Salesforce Q4 and FY 2024 Results

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Salesforce’s Q4 and FY 2024 earnings and discuss the factors contributing to the company’s strong quarterly performance.
Luminar Technologies Misses Guidance Despite Revenue Growth

Daniel Newman and Keith Kirkpatrick of The Futurum Group cover Luminar’s Q4 2023 and FY 2023 earnings and discuss the challenges and opportunities that lie ahead for the LiDAR provider.
Google Addressing Gemini AI Model Tuning and Guardrail Issues

Keith Kirkpatrick, Research Director at The Futurum Group, covers Google’s challenge with implementing generative AI guardrails and discusses how the company can rebound with a solid, enterprise-grade offering.
Enterprising Insights, Episode 14: Leveraging Software to Balance Product Demand and CX

Keith Kirkpatrick, Research Director at The Futurum Group, covers the challenge of balancing product demand against providing an excellent CX, and discusses how enterprise software, data, and fees can offer a solution.
Tableau Pulse Goes GA, Uses Generative AI to Make Data More Accessible

Keith Kirkpatrick, Research Director at The Futurum Group, covers the general availability of Tableau Pulse and discusses how it helps address the growing trend of insights for everyone, anywhere, and at any time.
Ensuring Generative AI-Driven Image Generation Is Enterprise-Grade

Keith Kirkpatrick, Research Director at The Futurum Group, covers the challenges with text-to-image generative AI tools and discusses the steps industry participants are taking in response.
Salesforce Targets SMBs with Marketing Cloud Growth Edition

Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of Marketing Cloud Edition, which helps SMB marketers leverage relevant customer data and AI.
Enterprising Insights: Episode 13 – Field Service Applications

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses the common challenges faced by field service workers, provides an overview of the market for field service applications, and covers how SaaS companies’ offerings are meeting these needs.
WalkMe Q4 2023: The Company Reaches a Record Profitability Milestone

The Futurum Group’s Daniel Newman, Sherril Hanson, and Keith Kirkpatrick of The Futurum Group cover WalkMe’s Q4 2023 earnings. The company rounded out a transformational 2023 with strong results, continued customer growth, and new product innovation.
Adobe Embeds Generative AI Into Acrobat

Keith Kirkpatrick, Research Directors with The Futurum Group, covers Adobe’s announcement of Acrobat AI Assistant, and discusses how the company will leverage the ubiquity of the PDF format to drive use of the tool.
