Author: Daniel Newman

Chatbots are a hot subject and companies are jumping on board to make the investment, but does your company really need one?
If a CIO is going to lead digital transformation, then they need to have an understanding of the customer journey map. Here’s what they need to know.
We are exploring the most significant digital transformation trends that will impact business and our lives in 2020.
Digital transformation can fail which is why it’s critical that every digital transformation initiation have a risk management component. Let’s take a look at what that looks like.
Amazon Upskilling 2025 was announced today, a commitment by Amazon to invest $700 million in retraining employees in data science, machine learning, business analysis, etc. Not to take anything away from Amazon's 'moment' $700 million over six years is not a lot of money in the big scheme of all things Amazon.
Pulling your board into the tech circle should enhance the momentum of your digital transformation, not detract from it. For digital transformation to be, well, transformational, board members will need to be fully engaged—and informed—regarding tech advancement.
Do we need global standards for the humane and ethical development of artificial intelligence (AI)? Let's take a look at the OECD guidelines.
IoT has the ability to deliver next level data that incorporates consumers user generated content with sensor data that will deliver better experiences and improve analytics. The CMO must lead this initiative to maximize IoT data.
I believe the company's growth is running out of steam, as innovation by acquisition can only take it so far. Equally as significant, for the first time since Benioff disrupted the software space, Salesforce is chasing a more formidable competitor in Microsoft, which has always done on-premise better, but now is doing cloud better as well. Definitely one to watch.
BlackBerry was an iconic product and brand. But what most people don't realize is the enterprise software company born in its wake.

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