Enterprises are moving beyond simple automation into the era of agentic AI—autonomous, reasoning-capable agents that plan and execute multi-step work alongside humans. This brief explains what it takes to build a cohesive, governed, and scalable agentic workforce—and why the shift is now a competitive necessity.
Grounded in Futurum analysis, the report highlights early momentum (e.g., 64% of organizations piloting or deploying agentic AI, with near-term emphasis on customer service and IT operations) and the real barriers leaders face—security and privacy, loss of human control, and compliance. You’ll also find platform evaluation criteria: Secure data grounding, seamless integration, rapid time-to-value, centralized governance, and scalable architecture.
This Market Brief by Futurum Research, in partnership with Google Cloud, details how Gemini Enterprise addresses these requirements with state-of-the-art models, pre-built connectors (Salesforce, Jira, ServiceNow, Microsoft 365), no-/low-code agent design, and enterprise-grade governance—helping organizations start with high-impact use cases and scale confidently.
In this brief, you will learn:
- Why agentic AI changes the nature of digital work—and where to start.
- The most common adoption hurdles and governance risks to address early.
- A practical evaluation framework: data grounding, integration, time-to-value, governance, scalability.
- How Google Cloud’s Gemini Enterprise helps build, manage, and scale a secure agentic workforce.
If you are interested in learning more, be sure to download your copy of The Autonomous Enterprise: The Essential Foundations for Agentic Platforms today.
Author Information
Nick Patience is VP and Practice Lead for AI Platforms at The Futurum Group. Nick is a thought leader on AI development, deployment, and adoption - an area he has researched for 25 years. Before Futurum, Nick was a Managing Analyst with S&P Global Market Intelligence, responsible for 451 Research’s coverage of Data, AI, Analytics, Information Security, and Risk. Nick became part of S&P Global through its 2019 acquisition of 451 Research, a pioneering analyst firm that Nick co-founded in 1999. He is a sought-after speaker and advisor, known for his expertise in the drivers of AI adoption, industry use cases, and the infrastructure behind its development and deployment. Nick also spent three years as a product marketing lead at Recommind (now part of OpenText), a machine learning-driven eDiscovery software company. Nick is based in London.
