EX Research from Achievers, Aon, Mercer Marsh Benefits, REBA, Sage, and Workhuman

Topics Include Responses to Recession Fears, DE&I, ESG, HR Burnout, and 2023 Expectations

Employee experience surveys and research studies

HR Leaders Look Toward Increasing Productivity as Recession Fear Looms

A new report from Achievers Workforce Institute shows that HR leaders are worried about a coming recession, and increasing productivity tops their list of objectives.

The data also shows that only 26% of respondents say their organization is prepared for and capable of managing unexpected challenges, according to the HR Preparedness Report. Other than initiatives to improve productivity, attracting the right talent and retaining existing employees were actions being taken to prepare for a possible economic downturn.

“It’s been a tough few years for business leaders, and the future continues to look uncertain. Our research shows that 15% of HR leaders are not preparing at all for the possibility of a recession, which could mean a difficult road ahead for those organizations,” says Achievers Workforce Institute’s Chief Workforce Scientist Dr. Natalie Baumgartner. “With most HR leaders concerned about a recession, the best thing businesses can do now is prepare their teams by implementing programs for productivity, resilience, and retention. These tactics will help support lean teams and equip leaders with ways to combat burnout.”

The research points to four factors as the key drivers of productivity: manager effectiveness, connection, recognition, and feedback.

Individual and organizational resilience were found to be driven by different factors. Individual resilience was most driven by a supportive manager, friends at work, and a sense of purpose. The most important factors for organizational resilience were acting on feedback, a culture of recognition, and culturally aligned decisions.

Research Shows Link Between Employee Engagement and Diversity, Equity, and Inclusion (DEI) Policies

Aon’s 2022 Global Diversity, Equity and Inclusion Survey has found a positive link between employee engagement and DE&I commitment and action. The data showed that overall, 74% of companies have an internal DE&I definition and policy. Highly engaged companies, defined as having 70% or more highly engaged employees, have a definition of DE&I 82% of the time, compared to 65% for companies with low engagement (those with less than 40%) highly engaged employees.

“Organizations focusing on DE&I are building a resilient workforce by putting their employees first,” says Dr. Avneet Kaur, head of advisory and specialty practice, Health Solutions EMEA, at Aon.

Other findings include:

  • 93% of companies have senior leadership support and sponsorship for DE&I initiatives.
  • 84% of companies have identified colleagues responsible for leading DE&I initiatives.
  • The top three areas that companies cover with their DE&I policies are gender (71%), ethnicity (66%), and sexual orientation (64%).

Environmental, Social, and Governance Being Embedded into Rewards and Benefits

A new study offers data that demonstrates linking workplace rewards to a firm’s ESG performance could boost its efforts to become more sustainable. According to a new study by Mercer Marsh Benefits and the Reward & Employee Benefits Association, this is resulting in companies considering ways to incentivize employees to surpass ESG targets. A quarter of companies have aligned their benefits strategies with sustainability goals, and almost one-third use their benefits to support local communities. In the next two years, 63% of companies plan to offer benefits that can enable their staff to live more sustainably.

“Sustainability policies very much link up with pay and benefits and are key drivers in the way organisations are redesigning their reward frameworks,” explains David Wreford, Partner, Mercer. “Sustainability is now a major influence on how the employee value proposition is evolving. At the front of HR and reward and benefits professionals’ minds is the extent to which an organisation’s employee value proposition evolves, lives, breathes and is relevant to its employees.”

“Sustainability is no longer a marginal business concern,” says Debi O’Donovan, Director of REBA. “In broader society, consumers have shifted their purchasing behaviour towards being more sustainable. Employees are consumers too, and if businesses don’t demonstrate sustainable products and services as well as values and strategies, both employees and customers will vote with their feet.”

Related Article: Supporting Environmental Causes and Sustainability Is a Key Part of EX

Human Resources Struggles with Burnout and Value Perception

According to new research from Sage, 92% of company executives think the perceived value of HR is a challenge for the profession. While 86% of HR leaders report that the HR sector is adapting to becoming more speedy and agile, more than 60% of business leaders still see HR’s role as administrative. And many business leaders do not expect HR to play a leading role in areas that would seem to fall in HR’s area of expertise such as workforce planning and company culture.

Both groups are in agreement that HR’s scope has seen a lot of change in the last few years, with 96% of C-Suite respondents and 91% of HR leaders agreeing with this point.

The data found that 81% of HR professionals are feeling burnt out and 62% are considering leaving the industry. HR leaders report the volume of work they face is a barrier to success. Technology that can help automate administrative tasks, and self-service capabilities for employees would free up HR time for more strategic thinking.

“HR leaders are often the unsung heroes of an organization but over the last few years have demonstrated their influence, visibility, agility and impact more than ever,” says Amanda Cusdin, Chief People Officer at Sage. “Considering the acute shortage of talent, the great resignation, and the quiet quitting phenomenon that a lot of organizations are facing, business leaders need to prioritize investment in technology, and increase upskilling the HR department. As a sector, we need to embrace tech that relieves HR professionals of the admin tasks and empowers them to focus more on strategy, supporting businesses and employees to reach their growth and development targets.” 

60% of Employees Feel Only Somewhat Valued or Not at All

Workhuman’s survey of 1,000 full-time U.S. employees this month found that the majority of respondents (60%) feel only somewhat valued or not at all valued at work. The December Human Workplace Index found that nearly one-third of employees are looking to find a new, better paying position next year. Of those employees who left a job, only 4.3% regret quitting.

Employees reflected on the economy in the survey, and the data showed that about one-fifth of employees reported feeling secure in their jobs despite economic volatility because their industry is in high demand or their company is short-staffed. However, almost 62% of workers are worried that they may lose their jobs if a recession were to occur in the US.

There were positive expectations for 2023 reported such as employees being more vocal about their workplace needs. Work-life balance will see improvement, as will connections with colleagues.

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Oracle Makes the Case for AI Inside Everyday Leadership Workflows
July 2, 2026
Article
Article

Oracle Makes the Case for AI Inside Everyday Leadership Workflows

Keith Kirkpatrick, Research Director at The Futurum Group, examines how Oracle Manager Edge embeds AI-powered coaching into Oracle Cloud HCM, bringing real-time guidance into managers' daily workflows and strengthening Oracle's enterprise AI...
Domino Data Lab From MLOps Platform to Governed AI Application Factory
July 2, 2026
Article
Article

Domino Data Lab: From MLOps Platform to Governed AI Application Factory

Nick Patience, VP and Practice Lead, AI Platforms at Futurum, examines Domino Data Lab's pivot to governed AI application delivery, its agentic AI governance framework, and what the strategy means for regulated...
Siemens and IFS Announce Alliance to Advance Industrial AI
July 2, 2026
Article
Article

Siemens and IFS Announce Alliance to Advance Industrial AI

Siemens and IFS have partnered to advance Industrial AI solutions, merging Siemens' industrial automation depth with IFS's AI-embedded ERP platform. The alliance targets asset-intensive industries as enterprise software demand accelerates....
Lakebase and LTAP Challenge Database Orthodoxy, Are Monoliths Finally Obsolete?
July 2, 2026

Lakebase and LTAP Challenge Database Orthodoxy, Are Monoliths Finally Obsolete?

Databricks revolutionizes analytical platforms through Lakebase and LTAP, unifying transactional and analytical workloads. Research shows 73.6% of organizations are increasing spend, signaling a major shift from legacy databases....
Latest Research:
The Enterprise Imperative for Digital Sovereignty Architecture, Control, and Competitive Advantage
June 17, 2026
Research
Research

The Enterprise Imperative for Digital Sovereignty: Architecture, Control, and Competitive Advantage

In our latest Market Brief, The Enterprise Imperative for Digital Sovereignty: Architecture, Control, and Competitive Advantage, completed in partnership with IBM, Futurum Research explores why AI is changing the sovereignty...
Data Gravity in the Age of AI Engineering the Mission-Critical Engine for Autonomous Workloads
June 11, 2026

Data Gravity in the Age of AI: Engineering the Mission-Critical Engine for Autonomous Workloads

In our latest report, Data Gravity in the Age of AI: Engineering the Mission-Critical Engine for Autonomous Workloads, completed in partnership with Oracle, Futurum Research explores why fragmented data architectures...
The Autonomous IT Imperative
June 2, 2026
Research
Research

The Autonomous IT Imperative

In our latest Market Report, The Autonomous IT Imperative, completed in partnership with Tanium, Futurum Research examines why traditional IT operations and security models are reaching their limits—and how Autonomous...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.