This benchmark assesses how major enterprise software vendors are implementing agentic AI in customer help today. It explains the criteria that separate basic LLM chat from enterprise-grade agentic systems, introduces...
In our latest Market Study, The Data Center Networking Imperative: Key Trends Driving the Next Era of Data Centers, The Futurum Group explores how IT leaders are elevating reliability to...
In our latest market study, Scaling Smarter: How Google Cloud Marketplace Is Reshaping Partner Sales and GTM Strategy, Futurum uncovers the strategies and results from top-performing ISVs and channel partners...
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