Research

Prioritizing Security Without Sacrificing Customer Experience: A Win-Win for Everyone

In this age of digital transformation, nearly every company that allows for web or app-based account creation vulnerable to fraud from fake accounts or unauthorized account sharing. Whether it be ecommerce, on-demand services like ride shares and grocery delivery, video streaming, or financial and payment apps everyone, from both B2B and B2C companies, are at risk.

And while most organizations understand the need for better cybersecurity protection, breaches still happen frequently — and they are increasing in severity and volume. 

In our latest research brief, Prioritizing Security Without Sacrificing Customer Experience: A Win-Win for Everyone — done in partnership with Telesign — we analyze the challenges faced by organizations as they move deeper into their digital transformation journeys, and how prioritizing security can enhance both the customer and company experience. 

In this report you’ll learn:

  • The current state of fraud protection
  • Common challenges that companies face with their cybersecurity protection
  • How prioritizing security and customer experience is a win-win for everyone
  • Why Telesign is worthy of consideration

As more and more users go online to learn, shop, and connect, the threat on digital trust continues to grow. That’s why it’s never been more important for businesses, regardless of industry, to secure the onboarding process for new users, maintain account integrity, prevent fraud, and streamline customer engagement. If you are interested in learning more about Telesign and how they can help keep your organization and customers safe, download your copy of Prioritizing Security Without Sacrificing Customer Experience: A Win-Win for Everyone, today.

In partnership with:

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Author Information

Shelly Kramer is a serial entrepreneur with a technology-centric focus. She has worked alongside some of the world’s largest brands to embrace disruption and spur innovation, understand and address the realities of the connected customer, and help navigate the process of digital transformation.

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Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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