Alvaria Real Time Optimizer integrates with all major contact center platforms to intelligently determine and manage agent efficiency and engagement to maximize productivity.
Independent consulting study reveals benefits of Tealium’s CDP, including real-time data personalization, resulting in profits of more than $1.2 million over three years of implementation
Evive’s annual employee journey reveals discrepancies between employees and employers in perception vs. reality about workplace communications, benefits, career development and recognition.
