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Archives: News

Customer experience for market research
June 2, 2022

Forsta Extends the Reach of its CX Solutions to Market Research Agencies

Employee Experience products
June 2, 2022

New EX Products: Cezanne HR, WeSpire, Workhuman, and Others

Middle East customer experience
June 2, 2022

Middle East Area Companies to Allot Sizable CX Investments This Year

Employee experience management
June 1, 2022

Five Questions with Ozkan Demir, CEO of Pisano

CX mergers, acquisitions, funding
May 30, 2022

M&A and Funding: Personio, CleverTap, Zoom, Salesforce, and Fulcrum

Boston Mutual customer experience department
May 30, 2022

Boston Mutual Announces New CX Department

Travel personalization
May 28, 2022

Redpoint Global Finds Room for Improvement in Travel Personalization

customer insights product announcements
May 27, 2022

New Products, Features Offered by Alida, InMoment, SMG, Qualtrics, Momentive

Customer experience research studies
May 26, 2022

New CX Research from Zeta Global, LiveVox, Gartner, Confluent, and Precisely

Call center automation
May 26, 2022

ASAPP Launches AutoSummary Service API to Enable Automatic Call Center Functions

Customer feedback data
May 24, 2022

Taming Customer Feedback Data into Insights and Action

May 23, 2022

The Impact of Vocal Tones on Persuasiveness

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