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Customer experience acquisitions and funding
July 18, 2022

M&A and New Funding for Prepaid Technologies, Invoca, qiibee, SturdyAI and InMoment

Customer reviews and reputation management
July 18, 2022

Review Data Grows in Importance as Another Information Stream

Customer experience performance and stock market performance
July 15, 2022

New Research from Qualtrics Shows CX Quality Impacts Stock Performance

Medallia Mindful acquisition
July 15, 2022

Medallia to Purchase Callback Technology Provider Mindful

Customer experience research studies
July 15, 2022

Latest Research from Idomoo, Mitto, Verint, LiveXchange, and Amperity

Customer experience noise reduction
July 14, 2022

Reducing Noise to Elevate Voice Interaction CX

Customer insights and feedback
July 14, 2022

Benefits of Insights & Feedback Technologies for End Users

Retail customer experience
July 13, 2022

Managing In-Store Ambience to Support Good CX

Employee experience research studies and surveys
July 12, 2022

New EX-Related Research from Ceridian, Genpact, Freshworks, and Legion

Employee experience Workvivo funding round
July 11, 2022

EX Platform Provider Workvivo Raises $22 Million in New Funding Round

DXC deal with Manchester United
July 11, 2022

DXC Technology Signs Major Deal with Manchester United

Customer experience during disasters and emergencies
July 11, 2022

Managing CX During Disasters and Emergencies

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