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Archives: News

CX acquisitions and funding news
November 29, 2022

Beekeeper and Alida Raise New Funds; Klaviyo Acquires Napkin.io

CX customer wins and case studies
November 28, 2022

New Customer Wins for Sprinklr, Sabio Group, Vonage, Qualtrics, and Khoros

Brand interaction in the metaverse
November 28, 2022

Consumers Are Eager to Interact with Brands in the Metaverse

CX surveys and research studies
November 28, 2022

New Research from Verint, SAP, Waterfield Tech, Zenarate-Execs In The Know, and Qualtrics

CDP product announcements
November 22, 2022

Customer Data Platforms News from Lytics, mParticle, Treasure Data, and Twilio

Employee Experience trends report
November 21, 2022

Qualtrics Releases Employee Experience Trends Report

Salesforce patient experience
November 18, 2022

Salesforce Unveils Patient 360 for Health innovations for More Efficient Patient Care

Employee Experience product announcements
November 17, 2022

EX Announcements from Betterworks, Qualtrics, Quantum Workplace, and Others

Airline customer experience
November 17, 2022

Airlines Work on Digital Transformation and the Wow Factor

CX customer wins and case studies
November 15, 2022

Customer Wins for Medallia, Emplifi, Freshworks, NICE, and Amdocs

November 15, 2022

SugarCRM: Provide a Great CX to Drive Sales and Retention

CX surveys and research studies
November 14, 2022

New Research from Qualtrics, Treasure Data, OvationCXM, Bazaarvoice, and Salesforce

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