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CX Innovators - Bajaj Allianz
December 7, 2022

CX Innovators: KV Dipu, Bajaj Allianz

Employee Experience product announcements
December 6, 2022

EX Announcements from Ceridian, Leapsome, LumApps, UKG, Culturro, MeBeBot, and LumApps

CX acquisitions and funding news
December 6, 2022

Xref Buys Voice Project for Hire-to-Retire Solution; New Funding for CX Startups

Predictive Net Promoter Score
December 5, 2022

Forsta Launches Predictive NPS

Ruby Tuesday CX Innovators
December 5, 2022

CX Innovators: Kevin FitzPatrick, Ruby Tuesday

CX surveys and research studies
December 5, 2022

New Research from Kubra, Genesys, Forrester, Infinity, and Mitto

Contact Center announcements
December 2, 2022

Contact Center News from Amazon Connect, Dixa, Genesys, TalkDesk, and Zoom

Aligning CX with product-led growth strategies
December 2, 2022

Aligning CX with Product-Led Growth Strategies

Employee experience research survey
December 1, 2022

New Research Finds 70% of Organizations Lack Adequate EX Data

Saying no to customers
December 1, 2022

Steps for Saying ‘No’ to Customers While Maintaining a Good CX

CX acquisitions and funding news
November 30, 2022

Goodera, Revuze, and Optiwise.ai Raise Fresh Capital; Hotjar Acquires PingPong

Airline automated customer support
November 29, 2022

Frontier Airlines Eliminates Live Agent Customer Support

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