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Avaya Chapter 11 Bankruptcy
February 15, 2023

Avaya Files for Chapter 11 Bankruptcy

Freshworks-Meta partnership for conversational AI bots
February 14, 2023

Freshworks and Meta Team Up in Major Initiative to Help Lift CX

CX funding and M&A announcements
February 14, 2023

New Funding for Workday Ventures, Ushur, OneSignal, and Cleary

CX Innovators - Kristi Gole of Global Hotel Alliance
February 10, 2023

CX Innovators: Kristi Gole, Global Hotel Alliance

Mitel plans to acquire Unify
February 10, 2023

Mitel Enters Talks to Acquire Unify

Labor statistics and employee experience
February 10, 2023

Labor Statistics Point to Tight Employment Market

CX surveys and research studies
February 9, 2023

New Research from ACSI, Simplr, Cyara, Conversica, and Emarsys

EisnerAmper survey on cybersecurity and CX
February 9, 2023

Corporate Leaders See External Hackers, Internal Staff Errors, as Top Cybersecurity Breach Causes

TDCX Digital CX Center of Excellence
February 9, 2023

TDCX Launches New Digital CX Center of Excellence in Singapore

CX Innovators - Marlene Kolodziej of Ricoh
February 9, 2023

CX Innovators: Dr. Marlene Kolodziej, Ricoh

Stronger employee experience by creating connections
February 6, 2023

4 Strategies to Build Employee Connection for Positive EX and Retention

CX customer wins and case studies
February 6, 2023

Customer Wins: Google Cloud and Deloitte, UKG, Sprinklr, goHappy, and Medallia

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