Archives: News

Funding complements the recent equity investment from Round13 Growth
The Cloud Customer Experience Platform helps businesses connect with customers through omnichannel capabilities such as voice and social media channels
New Money Will Help the Three Firms Move Forward to the Next Stage of Development
Consumer Expectations Differ from Brand Performance
AI Is Producing Improved Effectiveness and Efficiency in Both Customer-Facing and Back-Office CX Systems Across a Range of Industries and Use Cases
Pega Platform intelligently automates service workflows to support ambitious growth and digital transformation targets
Tambourine Delivers CX in Japan’s High-Growth Digital Commerce Market
Trust Is Important for Consumers to Go Local, Says New Report
Strategic partnership extends the reach of LiveVox’s fully integrated, cloud-based contact center solutions, providing a “land and expand” sales opportunity for AppSmart advisors

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