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Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

Navigating the Legal Landscape New York Times OpenAI and Microsoft Lawsuit
December 28, 2023

Navigating the Legal Landscape: The New York Times, OpenAI, and Microsoft Lawsuit Unveils the Future of Generative AI

Daniel Newman, Chief Analyst at The Futurum Group, shares his insights on the lawsuit between the New York Times, OpenAI, and Microsoft, which serves as a harbinger of challenges and...
Cloudera’s AI Ecosystem Advancements - Six Five On the Road
December 28, 2023

Cloudera’s AI Ecosystem Advancements – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Cloudera’s Priyank Patel for a conversation on Cloudera’s launch of their AI...
December 27, 2023

2024 Consumer Trends Report Indicates Continued Negative Outlook

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into DISQO’s 2024 Consumer Trends Report, tying the results to critical CX focus areas to keep customers satisfied and loyal....
The Futurum Group AI 2023 Product of the Year Is Adobe Firefly
December 27, 2023

My Pick for AI 2023 Product of the Year Is Adobe Firefly

Mark Beccue, Research Director at The Futurum Group, names the winner and runners up for his 2023 AI Product of the Year....
Human Touch Still Needed in Customer Service Interactions
December 27, 2023

Human Touch Still Needed in Customer Service Interactions

Sherril Hanson of The Futurum Group digs into recent research from Cogito that points to the continued desire for human agents for customer service experiences....
Talkdesk Launches Tailored CX Solution for Higher Education
December 27, 2023

Talkdesk Launches Tailored CX Solution for Higher Education

Sherril Hanson, Senior Analyst at The Futurum Group, takes a look at Talkdesk’s new contact center vertical solution for higher education, Talkdesk Education Smart Service....
IBM Boosts Ceph with 7.0 Release
December 27, 2023

IBM Boosts Ceph with 7.0 Release

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on IBM Storage Ceph 7.0....
Lessons from the Adobe-Figma Kerfuffle
December 27, 2023

Lessons from the Adobe-Figma Kerfuffle

Olivier Blanchard, Research Director at The Futurum Group, shares his insights on why pressure from antitrust regulators caused Adobe and Figma to abandon their merger deal....
Secure Cloud Applications: Stop Leaky Secrets with GitGuardian
December 27, 2023

Secure Cloud Applications: Stop Leaky Secrets with GitGuardian

Krista Macomber, Senior Analyst with The Futurum Group, covers GitGuardian, a solution for securing cloud applications by stopping leaky secrets in agile development....

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