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Will Asana’s Teammates Drive Better Collaboration Between Humans and AI Agents?

Will Asana’s Teammates Drive Better Collaboration Between Humans and AI Agents

Analyst(s): Keith Kirkpatrick
Publication Date: November 12, 2025

What is Covered in this Article:

  • Asana unveiled new AI-driven capabilities—including AI Studio, AI Teammates, and Asana Gov—along with enhancements such as role-based access controls, AI prompting, and budgeting tools, signaling a significant push toward AI-augmented work management.
  • The company is positioning its AI strategy around “context, checkpoints, and controls,” emphasizing governance, human oversight, and workflow-specific intelligence to make AI more reliable and aligned with organizational processes.
  • Survey data previously released by the company reveals a significant trust gap in AI adoption, with workers expecting to delegate more tasks to AI but lacking confidence in the current reliability of AI systems, underscoring Asana’s focus on safe, human-in-the-loop systems.”
  • To stand out amid rising competition, Asana will need to demonstrate tangible ROI and offer training and change-management support so that organizations can effectively leverage AI across increasingly complex workflows.

The Event – Major Themes & Vendor Moves: Asana held its annual Work Innovation Summit on November 5 in New York, bringing together nearly 1,200 employees, customers, and other stakeholders to discuss the latest trends in work management and AI. The company also revealed its latest Asana product announcements, which included the unveiling of AI Studio, AI Teammates, and Asana Gov, along with several other product enhancements, including:

  • AI Studio: A tool to supercharge workflows by inserting AI nodes for tasks like intake, triaging, compliance checks, and prioritization. It enables users to integrate AI-powered steps into existing workflows, subject to proper human oversight and governance.
  • AI Teammates: 12 out-of-the-box AI agents designed with context, checkpoints, and controls. These AI teammates can be customized to meet specific organizational needs and are designed to collaborate with humans while maintaining data access controls and cost management. These are currently in beta, now with select customers, but are expected to be generally available within the next few months.
  • Asana Gov: A new product built for FedRAMP compliance, specifically designed for government organizations and companies requiring high-level security standards.
    Asana also highlighted several new platform features, including custom role-based access controls, a timesheets and budgets add-on, and the ability to prompt AI within Asana to create projects, workflows, and tasks.

Will Asana’s Teammates Drive Better Collaboration Between Humans and AI Agents?

Analyst Take: Like many software vendors, Asana is heavily focused on integrating AI within its platform. However, the company is trying to differentiate itself by focusing not just on AI or AI agents but on the constraints it implements to ensure safe, reliable, and efficient use of AI.

According to the company, Asana’s AI implementation strategy emphasizes three core components: context, checkpoints, and controls, which are designed to enable AI to augment humans, rather than simply replace them.

  • Context: AI must understand organizational workflows and relationships
  • Checkpoints: Human oversight and intervention are essential
  • Controls: AI agents should have the same data access and governance as human employees

Compared with using AI models that are only trained on general knowledge, AI that considers a worker’s role, job function, relationships to other departments, and workflows can be far more reliable and accurate. These factors are critical not only to ensuring ROI from a business perspective but also to driving greater confidence in AI among workers and managers.

Indeed, according to a poll from Asana’s Work Innovation Lab, almost two-thirds of workers believe AI agents are unreliable, with more than half stating they ignore feedback or provide incorrect information. The poll, which surveyed more than 2,000 workers, found that employees anticipate delegating 32 percent of tasks to AI within 12 months and 41 percent within three years; however, only 25 percent of workers said they’re ready to do so.

Asana is taking the right steps to build confidence in AI, which will be even more critical as workflow automations become more complex. Providing AI with more context, along with proper human-in-the-loop checkpoints and workflow guardrails, is essential for engendering trust in AI and facilitating its broader use in more complex workflows.

Furthermore, the company’s messaging is largely focused around providing AI tools that work alongside humans, not as replacements. This, too, helps boost morale and will aid organizations in adopting AI without the unnecessary focus on replacing human workers. That said, Asana has an opportunity and, to some extent, an obligation (either directly or through its partner infrastructure), to provide the necessary training and tools to help humans learn how to leverage AI efficiently and effectively as widespread automation of entire workflows becomes a reality.

Asana will need to continue to demonstrate how its Teammates are able to deliver value quickly and responsibly, given the intense competition from other work management companies, each of which is also aggressively rolling out agentic AI tools. To differentiate itself, Asana may also need to focus on providing ROI metrics that emphasize organizational top- or bottom-line improvements, rather than task-based metrics, which can often be misleading and do not necessarily resonate with C-level decision-makers.

What to Watch:

  • Maturity and adoption of AI Teammates: As these agents transition from beta to general availability, monitor their real-world performance, reliability, and whether their context, checkpoints, and controls framework delivers measurable productivity gains.
  • ROI proof points beyond task automation: As competition intensifies, expect pressure on Asana to provide top-line or bottom-line impact metrics—not just efficiency stats—to resonate with CIOs and CFOs evaluating AI investments.
  • User trust and readiness for AI delegation: With workers expressing skepticism about AI reliability, Asana’s ability to close the trust gap through governance, training, and human-in-the-loop design will be critical for broader adoption.
  • Differentiation through safe, governed AI: The emphasis on contextual understanding, access controls, and workflow guardrails may set Asana apart—if it can demonstrate that this approach scales as workflows grow more complex and agentic AI moves deeper into organizations.

You can read the press release focusing on Asana’s new AI Teammates at the company’s website.

Disclosure: Futurum is a research and advisory firm that engages or has engaged in research, analysis, and advisory services with many technology companies, including those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.

Analysis and opinions expressed herein are specific to the analyst individually and data and other information that might have been provided for validation, not those of Futurum as a whole.

Other insights from Futurum:

Enterprise Software Buyers Prefer Consumption and Outcome-Based Pricing

GenAI, Features, Are the Top Criteria for Future Enterprise Software Purchases

Sales, Marketing and Service Platforms – Futurum Signal

Author Information

Keith Kirkpatrick is VP & Research Director, Enterprise Software & Digital Workflows for The Futurum Group. Keith has over 25 years of experience in research, marketing, and consulting-based fields.

He has authored in-depth reports and market forecast studies covering artificial intelligence, biometrics, data analytics, robotics, high performance computing, and quantum computing, with a specific focus on the use of these technologies within large enterprise organizations and SMBs. He has also established strong working relationships with the international technology vendor community and is a frequent speaker at industry conferences and events.

In his career as a financial and technology journalist he has written for national and trade publications, including BusinessWeek, CNBC.com, Investment Dealers’ Digest, The Red Herring, The Communications of the ACM, and Mobile Computing & Communications, among others.

He is a member of the Association of Independent Information Professionals (AIIP).

Keith holds dual Bachelor of Arts degrees in Magazine Journalism and Sociology from Syracuse University.

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