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Insight Type: Industry News

December 3, 2021

Genesys Continues Momentum for Employee Engagement with Recognition as a Leader in Workforce Optimization (WFO) by Independent Research Firm

December 3, 2021

Tech Mahindra acquires 100% stake in Activus Connect, a leading provider of work at home customer experience management solutions

December 3, 2021

Ericsson to Acquire Vonage for $6.2 Billion

December 3, 2021

CVS Health and Microsoft announce new strategic alliance to reimagine personalized care and accelerate digital transformation

December 3, 2021

Medallia Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer

December 2, 2021

ACTO Integrates Life Sciences Education Platform with Veeva CRM

December 2, 2021

All for One Group acquires cloud specialist blue-zone to expand its customer experience expertise and its own product business

December 2, 2021

Alida Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer Solutions

December 2, 2021

Freshworks Helps 7-Eleven Improve its Omnichannel Customer Experience

December 2, 2021

The Six Ingredients for Supercharging B2B CX

December 2, 2021

Bloomreach and Fast Partner to Make Any Digital Marketing Channel Shoppable With a Single Click

December 2, 2021

CallMiner Named a Top Place to Work for 2021 by The Boston Globe

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