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Insight Type: Industry News

December 7, 2021

CX Specialist Genesys Raises $580 Million in New Funding Round

December 7, 2021

Quadient reports solid nine-month 2021 sales performance and expects strong commercial momentum to continue into the fourth quarter

December 7, 2021

CallMiner Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements

December 7, 2021

Smart Communications Study Reveals the Increasing Role Personalized, Omnichannel Conversations Play in Creating an Exceptional Customer Experience and Building Trust

December 7, 2021

NICE Receives “Artificial Intelligence Solution of the Year” Award from 2021 National Technology News

December 7, 2021

Digital Insurance Claims Management Languishes, J.D. Power Finds

December 7, 2021

Cisco Is Taking CX to the Cloud

December 7, 2021

Ceridian Acquires ADAM HCM to Extend Global Leadership

December 7, 2021

Top-Performing Businesses Engage with Customers in a Mature Omnichannel Environment, New Survey Finds

December 7, 2021

CX Solution Source Expands Solution Offering to “make CX simple”

December 7, 2021

TTEC Launches Free Jump Start Calculator to Accelerate Customer Experience Transformations

December 7, 2021

Alida Welcomes New Vice President of Corporate Development

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