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Insight Type: Industry News

January 25, 2022

Merkle B2B Integrates gyro and Merkle|DWA to Create a Full-Service CX Management Offering

January 25, 2022

New Study Reveals Paradox Between Employees and Employers, Requiring a Rethink about Today’s Workplace

January 25, 2022

Frost & Sullivan Recognizes Startek with Americas New Product Innovation Award

January 25, 2022

Avaya Named ‘Exemplary Vendor’ by Ventana Research – Recognizing Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience

January 25, 2022

ManoMano, Europe’s Largest DIY and Home Improvement Marketplace, Selects mParticle Customer Data Platform

January 25, 2022

Citizen Satisfaction With Federal Government Services Drops to All-Time Low, ACSI Data Show

January 25, 2022

Companies that Automate their Customer Experience Expect to Double in 2022

January 25, 2022

Alida Brings New Platform Capabilities in Winter 2022 Product Release

January 25, 2022

87 percent of companies state they provide excellent CX, only 11 percent of customers agree

January 25, 2022

Expedia’s Top 2022 Travel Tech Trends Have a Heavy CX Focus

January 25, 2022

Using Content to Improve CX

January 25, 2022

The Retail Industry Customer Experience Market Will Reach $10.9 Billion in Revenue by 2026, According to Dash Research

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