Insight Type: Industry News

Twilio Segment’s unparalleled flexibility empowers developers to create world-class, differentiated customer experiences with the world’s #1 CDP
Key Travel has delivered an enhanced omnichannel experience
World-Class Omnichannel Contact Center Integrates Seamlessly with Microsoft Teams and Digital Workspaces to Improve Agent Productivity and Support Remote Working
Tata Communications brings its leading global voice, network and managed services to Cisco Webex Calling, helping multinational companies confidently move their collaboration services to the cloud
NEW VERSION OF CONTACT CENTER + UNIFIED COMMUNICATIONS + COMMUNICATIONS PLATFORM SOLUTION FEATURES ENHANCED SPEED, SIMPLICITY, AND CHOICE FOR GREATER CONTROL OVER USER AND CUSTOMER EXPERIENCES
The power of combined solutions and data-driven marketing is now available in the BigCommerce app store to help create a more personalized customer experience
Quarterly bookings jump 90% over prior Q2
Enlighten XO uses advanced AI creating conversational intelligence to power smart self-service across digital channels

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