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Insight Type: Industry News

August 26, 2021

eGain Knowledge Hub now available on SAP® Store

August 25, 2021

Report Findings: Consumers Today Are Largely Unexcited by Brands

August 25, 2021

Reputation Expands Leadership Bench with Chief Ecosystem Officer Brent Nixon

August 25, 2021

NICE Launches Enlighten AI for Complaint Management, Providing the Market’s First Smart, Real-Time Solution to Power Regulatory Compliance

August 25, 2021

Dentsu Indonesia launches Merkle and takes customer experience management to the next level

August 25, 2021

Dialpad and Playvox partner to optimize agent and customer experience through Dialpad Contact Center

August 24, 2021

Twilio Segment Unveils Developer Toolkit to Craft Distinctive CX

August 24, 2021

Simplr Launches Capabilities to Power Customer Empathy at Scale

August 24, 2021

Lytics Releases Lytics Cloud Connect to Add Reverse ETL Capabilities to Their Industry Leading Customer Data Platform

August 24, 2021

Merkle Launches Data Accelerator for Nonprofit

August 24, 2021

Blueshift Announces Global Expansion

August 23, 2021

Cresta Welcomes Google Contact Center AI Co-Founder As Market Reaches $26B in Spending

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