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Insight Type: Industry News

October 11, 2021

Yellow.ai Commended by Frost & Sullivan for Enhancing Customer and Employee Experiences with Its Conversational AI

October 11, 2021

Quadient’s Cloud-based Customer Journey Mapping Named Leader by Independent Research Firm

October 11, 2021

Forrester’s Malaysia 2021 Customer Experience Index Shows Lack of Differentiation Among Banks

October 11, 2021

CX Solutions Maker Genesys to Acquire Pointillist and Exceed.ai

October 8, 2021

Update: M&A and Funding Roundup

October 8, 2021

Forsta Enhances Data Visualisation and Reporting Capabilities on Its SaaS Platform To Further Support the Market Research and CX Insights Industries

October 8, 2021

Sitecore Launches New Cloud-Native CMS for Enterprise-Level Personalized CX

October 7, 2021

Bank of Sun Prairie Partners with 360 View to Empower Their Customer Relationship-Focused Culture

October 7, 2021

Sharpen Launches OmniOut

October 7, 2021

NICE Introduces the Next Leap in CX, Creating Frictionless Experiences Beyond the Contact Center with Customer Experience Interactions (CXi)

October 7, 2021

Genesys to Reinvent the Customer Experience Across Enterprises

October 6, 2021

New Report Finds Plenty of Opportunity Exists to Create Richer CX

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