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Insight Type: Industry News

October 19, 2021

Clarivate CX Journey Management named as a 2021 Technology Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Customer Journey Mapping (CJM), 2021

October 19, 2021

Survey: More US Employees Feel Empowered to Discuss Well-Being Issues With Employers

October 19, 2021

Strategies for Providing an Excellent CX in Real Estate

October 18, 2021

Nine in 10 Americans Believe Bots Will Be Important for the Future of Work

October 18, 2021

Cuisinart Selects Optimizely to Accelerate Digital Transformation

October 18, 2021

Kore.ai Announces Workplace Experience Optimization Solutions at Gartner IT Symposium/Xpo 2021

October 18, 2021

Majority of Consumers will Actively Help Companies Improve Their Customer Experience, but Believe Brands Aren’t Listening: Alida Study

October 18, 2021

CallMiner Acquires Audio Capture Provider OrecX

October 18, 2021

Emplifi Unveils New Voice of Customer Features to Give Brands AI-Powered Marketing, Sales and Customer Service Capabilities

October 18, 2021

NTT DATA Empowers Work, Workers and Workspaces

October 18, 2021

S&P Study: CX-Driven Firms Provide Higher Equity Yields

October 18, 2021

Managing CX Amid Supply Chain Delays and Disruptions

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