Josefine, Nuuday’s Virtual Assistant, launches as an AI-based voicebot capable of delivering dynamic, immediate and personalized experiences for customers. Solution composed with Avaya OneCloud™ CCaaS and Google Cloud™ Contact Center AI.
The proposed acquisition of Affinio will expand NowVertical’s position in the enterprise Marketing vertical and provide additional privacy-safe data analytic capabilities to the company’s platform.
More than half (53%) of consumers have cut spending after a bad experience with a company; Internet service providers, airlines most likely to frustrate customers with poor service
