The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital doorsteps, spanning self-service and agent-assisted interactions
Leveraging AI and machine learning models and providing real-time guidance and coaching to employees, new solution facilitates companies in embedding fair treatment of vulnerable customers within business processes
Integration will empower advertisers to unlock customer-driven growth through personalized digital ads across the Criteo platform based on Optimove’s AI-mapped CRM Journeys
Awardco’s unprecedented growth, profitability, and enterprise client roster underscore its success in rewards and recognition and paint a bright future for employee loyalty.
New out-of-the-box app experiences and analytics empower teams to rapidly activate, understand and monetize app audiences without ongoing developer support or app updates
