A newly released study from Emplifi found social media shops, live commerce and integrated marketing, customer care and commerce efforts are top of mind for global B2C ecommerce leaders.
Creatio was recognized in Customer Business Applications, Business Workflow Automation and Collaborative App Development Use Cases within the report along with 11 other LCAP vendors.
Deepened integration between Zappix Visual IVR and Talkdesk API gateways combine with the companies’ focus on customer satisfaction and intelligent automation to pave the way for customer experiences that are easy to use and easier to implement.
The Medallia Digital Suite is a first-to-market solution combining feedback with complete behavioral data to help customers improve digital experiences to drive conversion and revenue.