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Category: Enterprise Software & Digital Workflows

Zendesk to Acquire Service Automation Provider Ultimate
March 18, 2024

Zendesk to Acquire Service Automation Provider Ultimate

Keith Kirkpatrick, Research Director with The Futurum Group, covers Zendesk’s planned acquisition of Service Automation Provider Ultimate and discusses how certain capabilities will help drive more adoption of automated bots....
Recap of RingCentral's 2024 Analyst Summit
March 15, 2024

Recap of RingCentral’s 2024 Analyst Summit

Craig Durr, Practice Lead, Workplace Collaboration, at The Futurum Group, delves into RingCentral's strategic AI enhancements and new product launches, highlighting their market impact....
Craig Durr
Google Cloud Announces Generative AI Advances at HIMSS
March 15, 2024

Google Cloud Announces Generative AI Advances at HIMSS

Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s AI-focused announcements from the HIMSS conference and discusses the most interesting AI use cases, potential benefits, and future opportunities for...
Oracle Fusion Cloud Applications Suite Adds New GenAI Capabilities
March 14, 2024

Oracle Fusion Cloud Applications Suite Adds New GenAI Capabilities

The Futurum Group's Keith Kirkpatrick covers Oracle’s announcements of Fusion Cloud Applications’ new generative AI capabilities and discusses the most interesting use cases, potential benefits, and future opportunities for the...
Enterprising Insights, Episode 16: Mid-Market SaaS Applications
March 14, 2024

Enterprising Insights, Episode 16: Mid-Market SaaS Applications

Keith Kirkpatrick, Research Director at The Futurum Group, discusses the opportunity for SaaS vendors in the mid-market, covering the differences in the buying criteria and product demands between buying types,...
Enterprising Insights: Deploying AI Responsibly to Offer Relevant and Timely Personalization
March 12, 2024

Enterprising Insights: Deploying AI Responsibly to Offer Relevant and Timely Personalization

Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Kathryn Murphy, Senior VP, Product & Design with Twilio, about CX, personalization, and AI, and how it can also be...
Salesforce Announces Public Beta Availability of Einstein Copilot
March 11, 2024

Salesforce Announces Public Beta Availability of Einstein Copilot

The Futurum Group’s Paul Nashawaty and Keith Kirkpatrick cover the public beta release of Einstein Copilot and discuss how Salesforce has avoided many of the public blunders around generative AI....
Paul Nashawaty
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Accelerating Telco Transformation with Next-Generation Edge AI Innovations - The Six Five On the Road
March 11, 2024

Accelerating Telco Transformation with Next-Generation Edge AI Innovations – The Six Five On the Road

Kirk Skaugen, EVP and President at Lenovo ISG, joins us at MWC to shed light on Lenovo's latest Edge AI innovations designed to propel telecommunications forward. Don't miss his insights...
Single-Vendor SASE Innovations - Enabling Secure, Reliable and Ubiquitous Access with the Software-Defined Edge - The Six Five On the Road
March 11, 2024

Single-Vendor SASE Innovations – Enabling Secure, Reliable and Ubiquitous Access with the Software-Defined Edge – The Six Five On the Road

Abe Ankumah, Head of SD-WAN & SASE at Broadcom, shares insights on the new VMware VeloCloud SASE, secured by Symantec, and its impact on enabling secure, reliable, and ubiquitous connectivity...
Enterprising Insight, Episode 15: Text-to-Image Generation for Enterprises
March 8, 2024

Enterprising Insight, Episode 15: Text-to-Image Generation for Enterprises

Keith Kirkpatrick, Research Director at The Futurum Group, covers the benefits and challenges of using text-to-image tools within the enterprise, and discusses the need for strong and accurate model guardrails...
SAP Announces Generative AI Features with Datasphere Platform Upgrade
March 8, 2024

SAP Announces Generative AI Features with Datasphere Platform Upgrade

Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s Datasphere-related announcements, and discusses how these new features and tools will help customers more easily interact with, manage, and derive...
Making the Workforce a Force for Growth - The Six Five on The Road
March 7, 2024

Making the Workforce a Force for Growth – The Six Five on The Road

John Gordon and Faisal Masud, leading HP's Managed and Digital Services, join us to explore how transforming workforce practices and workforce dynamics can significantly elevate employee satisfaction and productivity, positioning...

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