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Category: Enterprise Software & Digital Workflows

From Data to Decisions: How ERP-Embedded AI/ML Makes Predictive Insights Accessible
September 24, 2025

From Data to Decisions: How ERP-Embedded AI/ML Makes Predictive Insights Accessible

In our latest market report, From Data to Decisions: How ERP-Embedded AI/ML Makes Predictive Insights Accessible, produced in partnership with Epicor, Futurum Research outlines how embedding AI and ML into...
Zoho Dell NVIDIA AI Partnership Aims to Accelerate Enterprise Adoption
September 24, 2025

Zoho Dell NVIDIA AI Partnership Aims to Accelerate Enterprise Adoption

Nick Patience, VP and AI Practice Lead at Futurum shares insights on Zoho’s partnership with Dell and NVIDIA to scale multimodal LLMs and agent-based AI, balancing innovation with data sovereignty...
What Role Will Microsoft 365 Copilot Agents Play in Enterprise Workflows?
September 23, 2025

What Role Will Microsoft 365 Copilot Agents Play in Enterprise Workflows?

Keith Kirkpatrick, Research Director at Futurum, shares his insights on Microsoft 365 Copilot agents, exploring how new collaborative AI teammates in Teams, SharePoint, and Viva Engage transform teamwork and project...
Benchmarking Agentic Support for Enterprise Help
September 22, 2025

Agentic Support Services: Benchmarking Enterprise Software Customer Help

This benchmark assesses how major enterprise software vendors are implementing agentic AI in customer help today. It explains the criteria that separate basic LLM chat from enterprise-grade agentic systems, introduces...
WalkMe Announces AI-Powered Digital Learning Solution
September 22, 2025

WalkMe Announces AI-Powered Digital Learning Solution

Keith Kirkpatrick, Research Director at Futurum, shares his insights into WalkMe’s AI-powered digital learning solution and discusses why this approach is critical for enterprises in the age of accelerating technological...
Is Workday’s $1.1B Sana Acquisition Enough to Dominate the AI Agent Race?
September 18, 2025

Is Workday’s $1.1B Sana Acquisition Enough to Dominate the AI Agent Race?

Keith Kirkpatrick, Research Director at Futurum, shares his insights on Workday’s $1.1 billion acquisition of Sana, examining how the deal combines AI-native learning and agents to position Workday as the...
Bridging the AI Production Gap How Observability Unlocks Enterprise AI Success
September 15, 2025

Bridging the AI Production Gap: How Observability Unlocks Enterprise AI Success

In Bridging the AI Production Gap: How Observability Unlocks Enterprise AI Success, developed in partnership with Dynatrace, Futurum Research maps the market landscape, highlight adoption trends, and provide a pragmatic...
Adobe Q3 FY 2025 Results Beat Estimates, FY 2025 Outlook Raised on AI Demand
September 12, 2025

Adobe Q3 FY 2025 Results Beat Estimates, FY 2025 Outlook Raised on AI Demand

Keith Kirkpatrick, Research Director at Futurum, examines Adobe’s Q3 FY 2025 earnings, highlighting how strong AI adoption and Digital Media growth are fueling momentum....
September 11, 2025

Sales, Marketing and Service Platforms – Futurum Signal

The 𝗦𝗮𝗹𝗲𝘀, 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 market has reached a critical inflection point. The new 𝘍𝘶𝘵𝘶𝘳𝘶𝘮 𝘚𝘪𝘨𝘯𝘢𝘭 𝘙𝘦𝘱𝘰𝘳𝘵 shows how platforms are...
Is ServiceNow Poised to Drive AI Efficiency in Federal Agencies?
September 9, 2025

Is ServiceNow Poised to Drive AI Efficiency in Federal Agencies?

Keith Kirkpatrick, Research Director at Futurum, shares his insights on GSA’s OneGov agreement with ServiceNow, which delivers discounts up to 70% on ITSM Pro bundles and positions AI at the...
Salesforce Q2 FY 2026 Earnings Show EPS Beat, CRPO Growth, Margin Expansion
September 4, 2025

Salesforce Q2 FY 2026 Earnings Show EPS Beat, CRPO Growth, Margin Expansion

Keith Kirkpatrick and Daniel Newman at Futurum analyze Salesforce’s Q2 FY 2026 earnings, highlighting subscription growth, margin expansion, AI adoption, and capital return, with guidance raised as the company pivots...
Beyond HR Compliance Building Employee Trust Amid Global Uncertainty
September 3, 2025

Beyond HR Compliance: Building Employee Trust Amid Global Uncertainty

In our latest Research Brief, Beyond HR Compliance: Building Employee Trust Amid Global Uncertainty, completed in partnership with SAP, Futurum Research examines how compliance can evolve from a cost center...

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