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Category: Enterprise Software & Digital Workflows

Customer data platforms
September 19, 2022

Leveraging CDPs to Turn Customer Data into Action

Customer support for product design problems
September 16, 2022

Mitigating Product Design Issues with CX

September 15, 2022

How to Supercharge and Protect Your Most Important Asset – Data – The Six Five Summit Sessions

How to Supercharge and Protect Your Most Important Asset – Data - The Six Five Summit Sessions...
September 14, 2022

Apple Leverages Qualcomm for Satellite SOS

The Six Five team takes a look at how Apple Leverages Qualcomm for Satellite SOS...
Limiting negative customer experiences
September 13, 2022

Reducing Negative Peaks to Improve CX

Managing customer complaints
September 12, 2022

Managing Customer Complaints Effectively and Efficiently

September 9, 2022

Poly+ Enterprise Support Services is a Lifesaver for Enterprises

Futurum analyst Michael Diamond discusses Poly’s recently announced Poly+ Enterprise service targeted at the enterprise market that need companies that can help manage the complexity of managing myriad environments that...
September 6, 2022

Qualcomm Makes Big Announcements at IFA 2022

Qualcomm CEO Cristiano Amon kicked off IFA 2022, western Europe’s largest consumer electronics show, with a keynote presentation announcing several new partnerships. Futurum's principal analyst Daniel Newman discusses the announcements...
September 1, 2022

The Importance of Continuous Learning in Today’s Workplace – a Futurum Webcast Deep Dive with SAP’s Amanda Mountain

In this Futurum Tech Webcast conversation Futurum principal analyst Shelly Kramer takes a deep dive with Amanda Mountain, SAP’s Global VP of eCommerce, exploring a shift in the workplace landscape,...
Customer onboarding
September 1, 2022

Improving the Onboarding Process to Improve CX

September 1, 2022

Creating a Cohesive Customer Data Strategy – The Six Five Summit Sessions

Creating a Cohesive Customer Data Strategy - The Six Five Summit Sessions...
Amperity expansion to Australia
August 31, 2022

CDP Provider Amperity Opens New Australian Office

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