Category: Digital Leadership & CIO

Snyk Acquired Helios to Enhance Its Cloud-to-Code Defense Capabilities
The Futurum Group’s Paul Nashawaty discusses Snyk's recent acquisition of Helios, aiming to bolster its defense capabilities from cloud to code, with the anticipated outcome of elevating security measures in application development.
Veeam and AWS Boost Joint Channel Enablement Program to Ensure Channel Partners Meet the Topmost Cloud and Digital Asset Protection Demands of Organizations
The Futurum Group’s Ron Westfall reviews Veeam and AWS’ expanded investment in their Channel Enablement Program, positioning channel partners to augment the accessibility of resilient protection around organizations’ valuable data assets.
The Collaborative Solutions Company Launches DTEN Bar and DTEN Mate for Small Space Videoconferencing
Craig Durr, Research Director at The Futurum Group, sees DTEN's new product as a game-changer for small-room conferencing.
A Clear Market Endorsement for Its Universal HaaS Platform
Craig Durr, Research Director at The Futurum Group, discusses Xyte's strategic shift and its impact on the future of device manufacturing.
Acquisition to Deepen Zendesk’s Workforce Engagement Management Capabilities, Support CX Quality Improvements
Keith Kirkpatrick and Sherril Hanson of The Futurum Group provide insights into Zendesk’s announced acquisition of quality management platform provider Klaus, bringing the benefit of analytics on both human and digital agent performance.
And Yes, There Was More than AI
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024.
In our latest Research Brief, Accelerating Integration Modernization with Composable Development, completed in partnership with Tray.io, we cover the factors that contribute to a fragmented and constrained technology stack and development environment, the development approach that delivers results and value quickly and efficiently, and the markers of a technology development framework that prioritizes continuous improvement and the integration of AI and automation.
In this episode of Making Markets, Sassine Ghazi, President and CEO of Synopsys, joins host Daniel Newman for a conversation about Synopsys’ recent earnings and outlook for 2024, his top priorities for the company, and his visions to grow Synposys with tech trends like AI.
Hyperscaler Promoted Public Cloud and Partnered for On-Premises Storage
Dave Raffo, Senior Analyst at The Futurum Group, looks back at the year in cloud storage, which saw hyperscalers focus largely on helping companies use unstructured data for AI.
Vodafone, Cirrus360, and Intel Boost the Open RAN Cause with a Demonstration of an RDSL Compute Language Framework
The Futurum Group’s Ron Westfall examines why Vodafone, Cirrus360, and Intel backing the RDSL compute framework initiative provides critical impetus toward Vodafone’s commitment of executing the first commercial deployment of Open RAN in Europe.
Highlighting Industry Players Approaching Generative AI in the Right Way
Mark Beccue, Research Director at The Futurum Group, highlights organizations approaching generative AI in the right way. Adults in the Generative AI Rumpus Room features Fox Corporation and the FTC.
Consumer Report Shows Low Levels of Satisfaction Both In-Store and Online
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on IBM’s latest research that shows consumer dissatisfaction with both in-person and online retail shopping experiences and provides key takeaways for CX practitioners.

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