Sherril Hanson, Senior Analyst of The Futurum Group, looks at 8x8’s new AI-driven XCaaS enhancements, which support a better user experience, provide efficiencies to agents and supervisors, and leverage integrations.
Q4 and FY 2023 Highlights Include Rising Subscription and Customer AI Workflows
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q4 and FY 2023 earnings and discuss how the company has successfully leveraged generative AI to drive revenue growth.
The Company’s Earnings Were Driven by Continued Adoption of Its Hybrid Cloud and AI Offerings
Daniel Newman and Steven Dickens, analysts with The Futurum Group, share their insights about IBM Q4 revenue growth, driven by continued adoption of its hybrid cloud and AI offerings.
The Acquisition Will Add Social and Digital Listening and Analytics into the Genesys Cloud Platform
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights on the proposed acquisition of Radarr Technologies by Genesys which will bring social and digital listening and analytics into the Genesys Cloud Platform.
Oracle Previews the First of a Series of OCI Generative AI Agents Aimed at Transforming Data-Driven Decision-Making and Integration of AI into Modern Workloads
The Futurum Group’s Ron Westfall explores why the OCI Generative AI solution can accelerate enterprise AI adoption at scale by delivering RAG the way that enterprises want by prioritizing data management, security, and governance.
Strong Performance from Cloud Segment Drives Success for the ERP Vendor
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q4 and FY 2023 earnings and discuss the impact of the company’s planned restructuring.
Vodafone and Microsoft Strike Decade-Long Alliance to Bring Generative AI, Cloud, and Digital Service Benefits to 300 Million Customers and Businesses in Europe and Africa
The Futurum Group’s Ron Westfall examines why the 10-year, $1.5 billion Vodafone and Microsoft alliance can broaden their channel influence across the digital ecosystems of Europe and Africa through generative AI and hybrid cloud flexibility.
This Release Empowers Developers with Advanced Features and Enhanced Performance
The Futurum Group’s Paul Nashawaty and Steven Dickens discusses Elastic Stack 8.12, which introduces advanced features and performance enhancements, providing developers with powerful tools for efficient and seamless application development.
HashiCorp Empowers Developers Through Strategic Leadership Changes
The Futurum Group’s Paul Nashawaty discusses how HashiCorp empowers developers through strategic leadership changes that drive innovation, collaboration, and the advancement of cutting-edge solutions in the realm of infrastructure automation.
Our latest brief, Market Insight Report: Digital BSS, analyzes the digital BSS market and explores how digital BSS solutions and services are key to transforming business practices and improving business outcomes.
In our latest brief, Market Insight Report: Electric Vehicle Market, we analyze the rapid growth, technological innovation, and competitive landscape in the EV market.
