Category: AI Platforms

February 25, 2022

Daniel Newman

Market Coverage

Five9 Q4 2021 Revenue Hits Record $173.6M, Shows Growing Traction for Cloud Contact Center Services

Futurum’s Daniel Newman and Todd R. Weiss cover Five9 Q4 2021 earnings. The company hits a record $173.6 million, illustrating the growing power of cloud services, especially in the contact center arena.

AI Platforms, Enterprise Software, & Digital Workflows, Intelligent Devices

February 23, 2022

Shelly Kramer

Video Research Note

Ericsson and Kollmorgen Test 5G for Industrial Robots

In this vignette from The 5G Factor, a production of the Futurum Tech Webcast and our series focused on all things 5G, analysts Shelly Kramer and Ron Westfall discuss Ericsson and Kollmorgen teaming up to test 5G for industrial robots and the fact that bodes well for the industry as a whole.

AI Platforms, Digital Leadership & CIO

February 22, 2022

Alex Gaw

Industry News

Soul Machines Raises $70 Million for Pioneering Work in Digital People

New Funding Led by SoftBank Will Go Into Further Research on Digital Brain Technology

AI Platforms

February 17, 2022

Daniel Newman

Futurum Tech Webcast

A Dive Into IBM Z’s AI Value Proposition – Futurum Tech Webcast Interview Series

In this special episode of the Futurum Tech Webcast — Interview Series, Futurum's Daniel Newman talks with IBM Z’s General Manager Ross Mauri about how IBM Z is enabling better AI use cases.

AI Platforms, Semiconductors, Supply Chain, & Emerging Tech

February 16, 2022

Keith Kirkpatrick

Industry News

NAB Case Study: Supporting Interactions Through Digital Messaging

Australian Bank Uses Technology from Khoros to Improve CX

AI Platforms, Enterprise Software, & Digital Workflows

February 11, 2022

Alex Gaw

Industry News

Priya Vijayarajendran to Join ASAPP as Chief Technology Officer

The Microsoft AI Leader Brings Vast Experience to Her New Role

AI Platforms, Enterprise Software, & Digital Workflows

February 4, 2022

Shelly Kramer

Market Coverage

Gupshup Acquires AI-powered Voice Leader Knowlarity

Futurum’s Shelly Kramer explores Gupshup’s acquisition of Knowlarity, offering insights into what this means for conversational AI and voice-powered AI assistants in customer service.

AI Platforms, Digital Leadership & CIO

February 3, 2022

Daniel Newman

Futurum Tech Webcast

What’s Ahead for Intelligent Automation – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast — Interview Series, Futurum's Daniel Newman talks with Pegasystem’s VP of Product Marketing Jeannette Barlow on what’s ahead for intelligent automation in 2022.