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Category: AI Platforms

mdiamond@futurumresearch.com

Microsoft Surface Hub 2 Launches — the Company’s First AI-powered Smart Camera Designed to Improve the Collaboration Experience

Futurum analyst Michael Diamond discusses the launch of Microsoft’s new AI-infused smart camera, the Microsoft Surface Hub 2, designed for better collaboration experiences.
Shelly Kramer

How AI for Industry is a Game Changer for the Manufacturing Industry – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, Interview Series, Futurum principal analyst Shelly Kramer is joined by Alexandr Sadovoy, Solution Architect for MindSphere products, Siemens, to discuss the challenges facing manufacturing organizations today, and what Siemens is doing, specifically as it relates to Siemens Industry Software, to help them achieve their goals.
AI customer service
Avatar photo
Sue Marek

Ayla Networks Uses AI to Predict and Prevent Customer Problems

The Company Raised $20 Million in Financing to Expand Its Products and Add More Features to Its AI-based Platform
Daniel Newman

SiFive Raises Series F, Sells Core Assets, Reaches Multi-Billion Dollar Valuation

Futurum’s Daniel Newman and Steven Dickens provide their take on the recent announcements from SiFive. As the geopolitical landscape becomes ever more dynamic and supply constraints impact the semiconductor space, SiFive has made strategic moves to position itself as a credible open-source powered alternative to the established incumbents.
Shelly Kramer

Mitel Announces Subscription-Based Models for All Flagship Platforms

Futurum’s principal analyst Shelly Kramer explores Mitel’s move to subscription-based models for its flagship platforms. She explores the implications of the move for both customers and for Mitel’s bottom line and how this first of what will likely be many offerings fits perfectly into Mitel’s strategy of meeting customers where they are, serving their present needs, and helping to futureproof their organizations moving forward.
Daniel Newman

The Six Five In the Booth with IBM and Boston Dynamics at Mobile World Congress 2022

Six Five hosts Daniel Newman and Patrick Moorhead talk with Rob High, IBM's CTO for Edge Computing, and Mike Pollitt, Chief Sales Officer for Boston Dynamics, about robotics and how the technology is growing in importance and helping organizations collect data and drive and inform decisions.
Daniel Newman

C3 AI Beats Expectations, Raises Guidance, Confident About Its Future

C3 AI reported better-than-expected revenue and earnings results, while raising its outlook for the full fiscal year. Futurum's principal analyst Daniel Newman dives into the results and his expectations for the company moving forward.
Customer intelligence
Sherril Hanson

Enterpret Launches to Support Customer Feedback Intelligence

With $4.3 Million in Funding, New Startup Helps Analyze Customer Feedback at Scale
Daniel Newman

HPE Revenue Up 2% in Q1 to $7B As Customer Demand Continues to Build in Edge, HPC and AI

HPE’s Q1 FY2022 results are again solid following similarly positive results in the last two quarters of FY2021. As Q1 closes, HPE is continuing its pivot from requiring a CapEx-heavy investment from customers to a focus more on an Annualized Recurring Revenue that is changing the way the stalwart company is doing business with customers.
chatbot customer support
Keith Kirkpatrick

Evaluating Chatbots for Customer Support Applications

Chatbots Are Evolving From Rules-Based Systems to Understanding Language and Intent, Increasing Functionality and Requiring More Assurance of Proper Functioning
Zoom Contact Center
Alex Gaw

Zoom Launches New Contact Center CX Offering

The New Solution Is Video Optimized and Has Unified Communications Capabilities
customer experience acquisitions and funding
Alex Gaw

M&A Update: Funding for AI-Related Tech and New Acquisitions

Uniphore Celebrates Phenomenal Win; Meta Meets Its Match; and Perceptyx Welcomes New Partner
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