Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on Microsoft’s introduction of Copilot in Dynamics 365 Field Service, which will bring next-generation artificial intelligence to frontline workers....
Mark Beccue, Research Director at The Futurum Group, examines the implications of SK Telecom’s investment in LLM provider Anthropic, in addition to its announcement together with other partners about the...
In this episode of the Futurum Tech Webcast–Interview Series, The Futurum Group’s Daniel Newman is joined by Ross Sabolcik, SVP, Industrial and Commercial at Silicon Labs for a conversation on...
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest mergers-and-acquisitions stories in the CX space including moves by Five9, Payoneer, Perceptyx, and Gainsight....
The Futurum Group’s CEO Daniel Newman and Research Director Mark Beccue assess and provide their insights on Groq’s new performance metrics for its Language Processing Unit, and the implications for...
The Futurum Group’s Ron Westfall and Steven Dickens explain why they believe that they find that Vodafone, Orange, T-Mobile, and Telefonica are excelling at advancing the global 5G sustainability cause....
The Futurum Group’s Ron Westfall and Steven Dickens examine why CSPs prioritizing responsible business practices that promote accountability, transparency, and ethics plus broader adoption of cloud and digital capabilities is...
The Futurum Group’s Ron Westfall and Steven Dickens examine why CSPs prioritizing responsible business practices that promote accountability, transparency, and ethics plus broader adoption of cloud and digital capabilities is...
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