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Author: Sherril Hanson

Sherril Hanson

Ytel Launches Ytel UCaaS, a cloud phone system; delivering the first truly unified communications experience across UCaaS, CCaaS, and CPaaS

The company now delivers the first truly unified communications experience across UCaaS, CCaaS, and CPaaS.
Sherril Hanson

Dialpad and Zoho Partner to Enhance CRM Functionality for Customers of All Sizes

New Dialpad-Zoho integration provides sales and contact center agents with contextually relevant customer information to improve customer experiences
Sherril Hanson

Braze Announces Pricing of Initial Public Offering

Sherril Hanson

Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report

Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Sherril Hanson

OpenText Empowers Companies to Be Digital at OpenText World

Cloud Editions 21.4 provides companies the tools to connect, manage and secure information in today’s distributed, digital-first world
Sherril Hanson

Vantage Circle & Motivaluate Consulting Partners to Drive Better Employee Experience in the GCC

Vantage Circle, a simple and AI-empowered employee engagement solution, announces its official strategic partnership with Motivaluate Consulting, a leading management consulting firm.
Sherril Hanson

USERTESTING ANNOUNCES PRICING OF INITIAL PUBLIC OFFERING

Sherril Hanson

Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX

Sherril Hanson

Glassbox Reports Q3 Financials: $40M in ARR, 186% Increase in Net New ARR and Non-GAAP Revenues of $27.7M for The First 9 Months of 2021

Company builds momentum with notable strategic partnerships, technology acquisition and continued new customer growth globally in Q3.
Sherril Hanson

TELUS International’s Vanessa Kanu Named CFO Of The Year By The Ottawa Board Of Trade And Ottawa Business Journal

Guided TELUS International through its debut on the New York Stock Exchange and in the largest ever tech IPO on the Toronto Stock Exchange
Sherril Hanson

Equancy joins leading European agencies choosing Momentive to advance client customer experience programs with GetFeedback

The French consulting firm has selected GetFeedback as its agile CX solution to help drive customer-centricity in a time of rapid digital transformation
Sherril Hanson

Informatica To Report Third Quarter 2021 Financial Results on November 30, 2021

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