Author: Sherril Hanson

Experience is Everything reveals how the most innovative CX organizations are consistently delighting customers and generating revenue through “NOW CX”
Tealium’s industry leading customer data platform supported a record-breaking 14 Billion events to deliver real-time customer experiences
Partnership adds award-winning voice tech and nonconscious emotion analysis to comprehensive customer insights technology platform
Airship’s survey exposes key shifts in consumer behavior with greater expectations for personalized controls and value exchanges enabled by mobile apps
Customer loyalty soared for Costco, Amazon and Kroger as COVID-19 continued to impact consumer sentiment and expectations
Global Brands Select Leading CDP Provider to Accelerate Customer Data Strategies
Report finds that retailers must prioritize online and in-store experiences, as well as employee experience this holiday season, and beyond
Offers industry leading integration of session replay within the Qualtrics XM Platform™
Report by independent research firms cites Terminus as “one of the few B2B-focused vendors offering a CDP and an ABM platform as complementary, standalone solutions”
Advances the use of Algorithms for Real-Time Social Proof Messaging, Hyperlocal Search, CDP De-merge and more
Following the company’s success in the customer engagement market, new funding will further accelerate its product innovation and global growth strategy

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