Experience is Everything reveals how the most innovative CX organizations are consistently delighting customers and generating revenue through “NOW CX”
Airship’s survey exposes key shifts in consumer behavior with greater expectations for personalized controls and value exchanges enabled by mobile apps
Report by independent research firms cites Terminus as “one of the few B2B-focused vendors offering a CDP and an ABM platform as complementary, standalone solutions”
Following the company’s success in the customer engagement market, new funding will further accelerate its product innovation and global growth strategy