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Author: Sherril Hanson

Sherril Hanson

VoiceFoundry, a TTEC Digital business, Wins Inaugural AWS 2021 Amazon Connect Partner of the Year (UKI) Award

The AWS Partner Network (APN) recognized VoiceFoundry’s work to help customers elevate their customer experience leveraging Amazon Connect
Sherril Hanson

Sprinklr Announces Third Quarter Fiscal 2022 Results

Q3 Total Revenue of $127.1 million, up 32% year-over-year
Sherril Hanson

Glia and Clinc Partner to Transform the Customer Experience for Financial Institutions

Clinc integrates virtual banking assistant into Glia’s Digital Customer Service platform
Sherril Hanson

HGS unveils new digital-led vision

New brand positioning underscores commitment to exceed today’s rising customer and employee expectations
Sherril Hanson

Glance Receives Frost & Sullivan 2021 Product Leadership Award

Guided CX Provider is Lauded for Excellence in Visual Engagement
Sherril Hanson

Cigniti Unveils Incight – A Customer Experience Assurance Platform

Sherril Hanson

Bright Talent Launches New Strategic Framework to Help Companies Foster More Engaging Employee Experiences

The Employee Experience Lifecycle helps companies attract, engage and retain their best employees in the new era of hybrid and flexible work models.
Sherril Hanson

ServiceSource Accelerates Its Market Momentum with the Addition of Three New Clients Spanning a Wide Range of Solutions

Company’s Approach to Solving Sales and Customer Experience Challenges Attracts High Growth Cloud Leaders
Sherril Hanson

Search and Recommendations Solution from Coveo for SAP Commerce Cloud Now Available on SAP® Store

Integrated with SAP Commerce Cloud, Coveo’s offering provides AI-powered search, personalization and recommendations to customers
Sherril Hanson

CARiNA from ComputerTel Helps Customers Capture and Manage Valuable Client Data

CARiNA solution now rated “Avaya Compliant” with Avaya OneCloud™ UCaaS solutions
Sherril Hanson

Twilio Launches Twilio Ventures, a $50 Million Fund to Unlock the Imagination of Builders Fueling the Future of Customer Engagement

New fund champions the next generation of developer-centric software companies and innovation in customer engagement
Sherril Hanson

ActionIQ Named A Strong Performer in B2B Customer Data Platforms Report by Independent Analyst Firm

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